Subscribers resubscribing

  • Resolved Krissieg

    (@krissieg)


    8 years, 12 months ago

    Hi guys,

    I’ve noticed that there are no messages telling people that they’re already subscribed to the newsletter if they have forgotten they’re already signed up? I went to test the sign up form and forgot I had already used the email as a test run. There was no message to state that once the form had been submitted. Can this be considered as something to include in future updates?

    Thanks

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Sounds like something isn’t working right for you. When I try to subscribe an already-subscribed email address, I get “Oops! You’re already subscribed.”

    EDIT: I just realized that if I have NOT confirmed, I don’t the “Oops!” If I HAVE confirmed, I get the “Oops!” So maybe it’s something that simple for you — make sure it’s a confirmed email address, and try re-subscribing. Hopefully, it’ll work correctly for you.

    That’s the intended behavior in regards to the unconfirmed status.

    Note that if the user is already confirmed, MailPoet will still send him a confirmation email… which serves no purpose. ??

    We’d rather keep it this way for now instead of bloating the settings of the forms.

    Thread Starter Krissieg

    (@krissieg)

    HI guys,

    Yes I’ve got it working now and does as Ciaobellaz says, which is great. Thanks for your time, both of you. Much appreciated. ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Subscribers resubscribing’ is closed to new replies.