Subscribers Unconfirmed, not appearing in Newsletter Mailing list

  • Resolved auticulture1

    (@auticulture1)


    3 years, 2 months ago

    I can see that all of my subscribers (via who registered via Ultimate Member) were automatically imported to Mail Poet when I installed it. However, they are listed as Unconfirmed, and tho I have added them to Newsletter Mailing List, and they are marked as being added, they do not appear in the Mailing List in the send box when I am ready to send out my newsletter.

    Three of my subscribers, for some reason, are confirmed, and those three do successfully appear in the Mailing List when it comes time to send. As a result, I can send a newsletter to only 3 out of my 110 subscribers.

    I have tried importing subscribers via CSV and Mail Chimp, but neither works.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter auticulture1

    (@auticulture1)

    I see it is possible to change user status from unconfirmed to subscriber one at a time; this is too much work for over a hundred users. Can you tell me how to do it as a bulk operation, thanks.

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @auticulture1,

    Thanks for reaching out!

    I see it is possible to change user status from unconfirmed to subscriber one at a time; this is too much work for over a hundred users. Can you tell me how to do it as a bulk operation, thanks.

    In order to bulk update your subscribers’ status, you can import your list again and make sure to set the option Update existing subscribers’ status to Subscribed.

    You can see more details on the Changing Subscribers Status section of our Importing Subscribers with CSV Files guide.

    Thread Starter auticulture1

    (@auticulture1)

    I have resolved this issue; but now it seems the newsletter is not arriving, acc to subscribers I have checked with

    the message I got said “Your email has been sent!”

    Thread Starter auticulture1

    (@auticulture1)

    will open another thread, this one is resolved

Viewing 4 replies - 1 through 4 (of 4 total)
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