Subscribers/Users not appearing in user center

Hi,
have you tried adding the new users in the Users center screen, ? each of them one by one?
thanks
Uri

Hi,
just released a new version with bug fix to users center tree view and an option to reset UpiUsers settings.
(V2.1.3.0)
please try new version and let us know
thanks
Uri

Uploaded with new version, user still not appearing in that UpiCRM user center

can you send screen capture to info at upicrm dot com ?
thanks
Uri

screen shots sent just now.

Hi,
saw the screen capture.
Have you tried :
1. go to the user profile in WordPress users
2. edit the user profile.
3. Choose UpiUser from the drop down list and save.

explanation: every WordPress user, in order to to be able to access the Upi data or screens, needs to be either UpiAdmin , or a UpiUser, both are configurable from the Users’s profiles in WordPress.

Did that work ?
thanks
Uri

new version released, fixed a bug in the tree view of user hierarchy, added option to reset the Upi Users tree view.

please try and edit WordPress user profile and toggle UpiAdmin/UpiUser, then refresh (CTRL/Shift F5) user page… if if still not working – please open another support call on our site.

Thanks
Uri

Thanks for getting back to me, think I’ve sorted the issue. Tried re-installing on blank website and the export to excel worked fine. I think the problem may have been caused by another plugin, I’m unsure. Regarding the users not showing, sorted that too. Just had to make sure I selected UpiCRM user on the WordPress user settings page. Thanks!

Great, very glad to hear!
Very kind of you to get back and update us all.

Uri