Subscription before payment

  • Hi, i have a woofunnel page with a checkout page of a product that ws set as a subscritption item.
    Once i click the button on the checkout to go to the creadit card payment info – the subscription is actually created – before payment and therefor i get a message stating that i already have one subscription.

    How can i get the subscription registered only after the final payment and not before?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Carlos M

    (@cjmora)

    Hi @sagee77,

    The subscription is created before the payment with “pending” status.
    Then, if the subscription is finally paid, it will turn into “active” status. That is how it works. It’s not possible to change this, I’m sorry.

    Thread Starter Sagee

    (@sagee77)

    Thanks for the response @cjmora
    What about the message I get when I am forwarded to the payment screen, that I already have a subscription – I guess this is because it created the pending subscription. How can I overcome this?

    Plugin Support Carlos M

    (@cjmora)

    Hi @sagee77,

    As I explained, when the subscription is created it has the “pending” status, and as soon as it’s paid, the subscription pass to “active” status. This behavior cannot be changed, I’m sorry.

Viewing 3 replies - 1 through 3 (of 3 total)
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