Subscription confirmation returns error

  • Resolved olyahryhorenko

    (@olyahryhorenko17)


    7 years, 3 months ago

    The link in subscription confirmation redirects me (and other users) to error page with message like “Something went wrong while trying to send information.”. What is the issue of a problem? How can I fix it?

    The page I need help with: [log in to see the link]

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  • Anonymous User 12640152

    (@anonymized-12640152)

    Hi! We apologize for the delayed response to your issue and would like to provide support as soon as possible. Due to a transition in resources, SendGrid is no longer able to provide direct support through the WordPress forums. ?

    If you still need assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

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