• Resolved RedAISkye

    (@redeyedrocker)


    As you can see by the screenshots below, I have no text highlight or text background color in the editor but in the actual subscription form, there’s highlighting in certain texts.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nami

    (@woonami)

    Hi there @redeyedrocker ,

    Thanks for reaching out here!

    It looks like there might be some global styling on the site that is overriding the form styling.

    If you are not sure where you have global styling set, can you please try conflict testing and see if this issue continues to happen?

    • Switch the theme to Twenty Twenty-Three
    • Deactivate all plugins except for MailPoet

    Thank you!

    Thread Starter RedAISkye

    (@redeyedrocker)

    @woonami

    I have done the theme/plugins conflict test and the issue still persists.

    androjungle

    (@prashanthvarma42343)

    same issue with me, text with different colors is showing in this yellow form

    Plugin Support Lynn J.a11n

    (@lynnjat7)

    Hi there @redeyedrocker,

    Thanks for doing the conflict test for us and confirming the issue persists.

    I had a look at your form and the text with the yellow background is showing up as “highlight” text, meaning, it is marked with the <mark> HTML tag.

    Please go into your MailPoet form and remove the highlight marker from this test. Here’s how:

    • select/highlight the affected text
    • in the pop-up menu across the top of the block, click the down arrow menu next to the “Link” icon and choose “Highlight” from the list

    https://d.pr/i/otf1PB
    Full Size: https://d.pr/i/otf1PB

    • then, on both the text and background tabs, click the “Clear” button to make sure all highlighting is cleared
    • save the change to your form

    https://d.pr/i/sVNmh0
    Full Size: https://d.pr/i/sVNmh0

    Please do let us know if that works for you.

    Thread Starter RedAISkye

    (@redeyedrocker)

    @lynnjat7

    Yes, the highlight is set but only for Text and not the Background. The issue is that it’s setting a Background highlight as well even though it’s cleared/set to none.

    Plugin Support Lynn J.a11n

    (@lynnjat7)

    Hi there @redeyedrocker,

    Thanks for confirming that. Looking again at your form, I’m seeing that the yellow background is coming from your user agent stylesheet:

    https://d.pr/i/rnwjIl
    Full Size: https://d.pr/i/rnwjIl

    This is a default stylesheet that is built into your browser to provide basic styling to basic HTML markup tags. It overlays this styling over any website you visit. More on that here:

    https://www.geeksforgeeks.org/what-is-a-user-agent-stylesheet/

    Overriding or disabling that style sheet can be a challenge. I’d recommend inserting a custom CSS rule to your theme (for most WordPress themes, this would be under Appearance > Customize, then choose Custom CSS) that will force any highlighted text to not use the default coloured background.

    CSS of this nature might look like this:

    mark {
       background-color: transparent !important;
    }

    Please note that custom CSS of this nature is offered as a courtesy and would not be officially supported should you require additional help getting it to work with your theme.

Viewing 6 replies - 1 through 6 (of 6 total)
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