Subscription Link Not working

  • Resolved bethsedeawork

    (@bethsedeawork)


    6 years, 3 months ago

    Hi team,

    I was trying to test my newly setup Email Subscribers plugin however, when I try to confirm my subscription it prompts my browser with an error:

    ‘Oops.. There was some technical error. Please try again later or contact us.’

    I could setup a temporary login if you need.

    Thank you so much in advance!
    Regards,
    Bethsedea

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi bethsedeawork,

    I tried replicating the issue on your site but I was successfully registered without any errors. However, This issue is generally caused by some plugin conflicts. Request you to temporarily deactivate other plugins except for Email Subscribers and have a recheck on the issue.

    If the issue still persists please contact us via this link so that we may take a closer look.

    Best,
    Aditya Shah

    Same on my site. I assume that the “security system” against spam is a ban from “suscpicious” IP addresses including proxies, VPN, TOR etc.

    I contacted Support that was 100% uneffective, asking to remove all other plugins, to change php version or I dono what (oh, and they even asked me my admin accees “to check” :)))) and of course kindly recommending me to purchase the paid version!

    Very bad method, so I just removed this plugin and installed a homemade one paid $50 to a Russian php coder that makes the job perfectly, with NO bugs at all, unlimited groups, captcha control, IP bans, domain names ban etc etc. I won’t advertize it here, don’t worry dear Icegram teens ??

    By the way there are on this support board for THIS plugin massive spam coming directly from the plugin coders to say “heyyy what a great plugin:, at least 20 times by day!

    Pure BS!

    • This reply was modified 6 years, 3 months ago by ruzakuku.
    • This reply was modified 6 years, 3 months ago by ruzakuku.

    Hello,

    Sorry for the inconvenience you had.

    Please create a Temporary Login for us and send temporary login link on hello[at]icegram[dot]com.

    We will take a look into this issue.

    Thread Starter bethsedeawork

    (@bethsedeawork)

    Hello Icegram,

    No need for this one as it is already working on my end.
    I deleted the user pool and retried and it is now working.

    Thanks!

    Regards,
    Bethsedea

Viewing 4 replies - 1 through 4 (of 4 total)
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