Subscription Management Dysfunction Makes Plug-In Unusable

  • Unfortunately, the version of this plug-in that I installed last weekend on a busy site fails in critical Subscription Management capacities, as detailed on prior support threads.

    We simply cannot use a subscription plug-in that, in addition to producing misleading notifications – which could conceivably be amended – and producing other minor glitches, does not make it possible for users to unsubscribe simply and easily.

    I sympathize with the developers, as sorting out this problem might be difficult and time-consuming, giving the complications involved. In order to test it thoroughly, I’d need to create a group of email-addresses, including for both registered and non-registered users, make other preparations, and document one by one the different results that different configurations and subscription management approaches (i.e., via email or via management links on site) produce.

    The plug-in would at least be workable if there was a simple, direct, no-questions-asked unsubscribe link of the type that a wide variety of newsletter and mailing list applications use.

    https://www.ads-software.com/plugins/subscribe-to-comments-reloaded/

Viewing 6 replies - 1 through 6 (of 6 total)

  • CK
    Thanks for your insights and posts on this forum. Definitely helpful, because we’re running into the exact same problems.

    Just out of curiosity, have you found a replacement plugin for comments that IS working for you?

    Would love to hear your thoughts.

    Kelli

    Thread Starter CK MacLeod

    (@ck-macleod)

    Thanks, Kelli.

    Having spent some time on this problem and having gotten the impression that the developers were not able to support the main plug-in actively, and needing to move on to other matter, I somewhat reluctantly went back to Jetpack Subscriptions for the site I was working on: It works, and it happens to produce nice emails for subscribers out of the box, even if it doesn’t have as many features as S2CR has.

    I haven’t given up all hope on S2CR, and I did notice recently that someone had written an add-on for S2CR that looked like it might address the main problem: https://www.ads-software.com/plugins/subscribe-to-comments-reloaded-better-unsubscribe/ I haven’t tried it out, however, and I wonder how much additional work would be required. I’ve also read discussion in a Jetpack support forum of adding subscribe without commenting functions – the main user-wanted feature that it lacks – and I think it would be possible to hack it into their code or piggyback on the WordPress.com subscription manager it exploits, but this is now a back-burner project for me.

    I hope to learn someday that S2CR’s been fixed or that someone is working on it. Feel free to use the contact form on my personal site if you discover anything else on this topic! https://ckmacleod.com/contact/

    , including for both registered and non-registered users, make other preparations, and document one by one the different results that different configurations and subscription management approaches

    @ck MacLeod, There is a subscription list to notify the users that want to test the plugin before new changes are deploy, this list is new and will complete what you suggest. Here is the link: https://eepurl.com/biCk1b

    I haven’t given up all hope on S2CR, and I did notice recently that someone had written an add-on for S2CR that looked like it might address the main problem: https://www.ads-software.com/plugins/subscribe-to-comments-reloaded-better-unsubscribe/

    This feature is already notice and it will come on the following updates.

    Thank you for your great feedback.

    Thread Starter CK MacLeod

    (@ck-macleod)

    Hi Reedyseth – I’m really glad to learn you’re actively working on this, and I have signed up for the testers list.

    When you all solve these problems, I’m fully prepared to become one of the plug-in’s boosters, and to employ it at my sites, to make up for the negative things I’ve felt I had to say here!

    Thank you @ck MacLeod for your help. I stop the development for a while due to some personal issues but I am back again.

    @ck MacLeod

    I just release a code on the pre_release section of the plugin on GitHub https://github.com/stcr/subscribe-to-comments-reloaded/tree/pre_release. Also I sent the notification of this pre_release version to the users on the subscribe tester list, the one that you just subscribe.

Viewing 6 replies - 1 through 6 (of 6 total)
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