Subscription Status Doesn’t update

  • Hi,

    When the status of the subscription is changed in PayPal dashboard, the correct status of the subscription doesn’t update on our website. I can see the paypal IPN received an ‘subscr_cancel’ in our website log.

    And, new order will be automatically created with the status of ‘on-hold’ for what reason?

    Thanks

    • This topic was modified 5 years, 10 months ago by hwsiew.
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