Subscription to plugin support – better email subject

  • Hi,

    please add plugin name to subject of emails when you subscribe to plugin support. There is no plugin name in subject and body(!) of email so receiver doesn’t know which plugin email is about.

    Example:
    https://www.ads-software.com/support/plugin/wp-time-capsule/ > subscribe to this plugin > I receive email:

    Subject: [www.ads-software.com Forums] Backup location
    Body:
    Jejoi wrote:
    …
    Topic Link: https://www.ads-software.com/support/topic/backup-location-2/
    ———–
    You are receiving this email because you are subscribed to a plugin.
    Login and visit the topic to reply to the topic or unsubscribe from these emails. Note that replying to this email has no effect.

    Now guess what plugin is this email about ??

    And the message “You are receiving this email because you are subscribed to a plugin.” without plugin name there and anywhere else is a joke ??

    Thanks,
    Jiri

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    That seems like a very good idea. I’m not sure how easily it can be done, though, since all the plugins’ and themes’ subforums are “hacked views”, i.e. all plugin forums are actually one huge single forum.

    The best place to suggest this improvement would be at https://meta.trac.www.ads-software.com/
    It would be great if you could open a ticket. If not, just tell me here and I’ll write a ticket when I get around to it.

Viewing 1 replies (of 1 total)
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