Subscription when you change Stripe or Paypal

  • Resolved mirunchained

    (@mirunchained)


    1 year, 5 months ago

    Hello, my question is

    What happens when you have an active subscription from customers and you switch Paypal accounts (let’s say Paypal Business A to Paypal Business B), Stripe (stripe business A to Stripe Business B), or another way payment?

    Will you lose all the automatic renewal of the subscriptions?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mirunchained

    (@mirunchained)

    Hello, any help?

    Thanks

    Thread Starter mirunchained

    (@mirunchained)

    Any help? Thanks

    Hi @mirunchained

    Thanks for reaching out!

    I understand that you would like to know what would happen to the subsequent renewal of active subscriptions on your site once you switch to another payment gateway, correct?

    As a first step, can you please share with us how subscriptions were added to your site as this is not part of the core functions of WooCommerce?

    By any chance, if you are referring to the premium plugin WooCommerce Subscriptions here and you have a valid license with us, can you please open a support request for us to investigate further about your issue?

    Otherwise, if this was from a third-party plugin, it would be best to reach out to the developers for further assistance here.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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