Subscription Widget not Working
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We discovered last week that the subscription widget had stopped accepting new subscriptions. When I enter a new email address, I receive this error message: “Oops! There was an error when subscribing. Please try again.” The widget does recognize existing subscriber emails when I enter an email address that is already subscribed.
We tried updating to the latest version of Jetpack, but that seemed to worsen the problem. When a new email was entered the page refreshed, and a # was added to the end of the URL.
We are running:
PHP version: 7.4
WordPress version: 6.4.1
Jetpack Version: 12.7.1The page I need help with: [log in to see the link]
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Viewing 14 replies - 1 through 14 (of 14 total)
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