Subscriptions: Skipped numbers and incorrect note

  • Resolved uniqcode

    (@uniqcode)


    3 years, 10 months ago

    Hi
    I’ve encountered two further bugs when using this plugin with WooCommerce Subscriptions.
    1. When a Subscription renewal order is created, an order number is skipped – the order number goes up by 2 each time, instead of 1. I have a whole bunch of subscriptions with synchronised renewals, and it’s very obvious that a number is missing between each order.
    2. The order note that is added to the Subscription to refer to the newly created renewal order has the wrong number. It is the number of the Subscription itself, not the order. e.g. Subscription #2321 is getting a note “Order #2321 created to record renewal.”, but the actual renewal order number is #12346.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @uniqcode,

    Could you please let us know which version of the WooCommerce Subscription plugin are you using on your site? Also, it would be great if you can share the steps to replicate the issue so that it would be easy for us to check in detail.

    Regards,
    Kenil Shah

    Thread Starter uniqcode

    (@uniqcode)

    Hi
    I’m using WooCommerce Subscriptions 3.0.11 and 3.0.12, it’s the same on both.
    It’s not hard to reproduce:
    * Create a subscription
    * Create a renewal order for the subscription from the admin screen.
    * You will see that the note on the subscription is wrong (refers to itself instead of the new order number), and if you go to the order, you will see it has been given a number 2 higher than the previous highest instead of 1 higher.

    same here… what’s worse – stripe double charge

Viewing 3 replies - 1 through 3 (of 3 total)
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