subsite videos cannot play on ipad

  • Steven Xu

    (@stevenxu)


    10 years ago

    WordPress version: 4.0
    Mainsite: teachers.domain.com
    Subsite: teachers.domain.com/username

    Mainsite upload file path: /wp-content/uploads/year/month/video.m4v
    Subsite upload file path: /wp-content/blogs.dir/blogid/files/year/month/video.m4v

    video site for testing:
    user1 blog id = 100
    site: teachers.domain.com/user1/sample-page
    embed video: video.m4v
    video URL : https://teachers.domain.com/user1/files/2014/11/video.m4v
    text code:
    [video width="768" height="768" mp4="https://teachers.domain.com/user1/files/2014/11/video.m4v"][/video]

    the video on test subsite works on computers,but not on iPad,when I click play button on iPad, it keep loading with black background, seems like it cannot find the video.

    If I change the mp4 url to “https://teachers.domain.com/wp-content/blogs.dir/100/files/2014/11/video.m4v” . IT WORKS on iPad.

    can anybody tell me why? “/wp-content/blogs.dir/100” should be the same as “user1” in media URL.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter Steven Xu

    (@stevenxu)

    Thanks for your advice, Mika.

    there is no error log in /var/logs/apache2/error.log. only one updated access log when I try to play the video on iPad.
    access log:
    “GET /user1/files/2014/10/iWatch.mp4?_=1 HTTP/1.1” 200 274253 “-” “AppleCoreMedia/1.0.0.11B554a (iPad; U; CPU OS 7_0_4 like Mac OS X; en_us)”

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    I’m really sorry, but I can’t reproduce that ??

    What version of WP did you originally install Multisite on, and did you ever had this issue before?

    Thread Starter Steven Xu

    (@stevenxu)

    Mika,
    Thanks for your reply, my originally version of WP is 4.0.
    this issue persists today.

Viewing 3 replies - 16 through 18 (of 18 total)
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