Subtitles do not show up in frontend

  • Resolved Honkytonky

    (@honkytonky)


    10 years, 9 months ago

    Hey there, Philip.
    i love your idea and could make use of the plug on a school website I have put up recently for a school i work at. unfortunately the subtitles though entered and saved correctly do not show up. i have the feeling my theme does not grab the html to output the subs. do you have any idea on how i could manipulate my post template to make them show up? the page I refer to is public on https://www.smlu.net. Saludos!

    https://www.ads-software.com/plugins/subtitles/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Honkytonky

    (@honkytonky)

    This is how my page title is being rendered:

    <!– Page Title –>
    <div class=”row pagetitle”><h1>?Vamos Chile! ?Si se puede!</h1></div>

    Saludos!

    Can you replicate the problem using the default Twenty Fourteen theme with all other plugins deactivated?

    Thread Starter Honkytonky

    (@honkytonky)

    I did this already and this solves the problem. I narrowed it down to the theme. Though my theme makes use of h1. Really strange. Still hope to find a workaround because I really love the idea!

    What theme are you using? Where did you download it from?

    Thread Starter Honkytonky

    (@honkytonky)

    I am using Zeitgeist and got it from Enveato! So far I did not have major problems with it or any concern. Though I now figured out that subtitles also no not show up in custom post types admin. Though this is not a problem because I need them in the posts only. Saludos!

    Unfortunately, you appear to be using a commercial theme, so that limits the support options here as we do not have access to, nor do we support, commercial products. The only thing I can suggest is that you try contacting the developer of your commercial theme and see if s/he would be willing to liaise with the developer of the Subtitles plugin in order to sort this out.

    Thread Starter Honkytonky

    (@honkytonky)

    Yeah, I see this. This is what I thought. I think I will give this a try when I cannot get it to work myself today. It is a wonderful idea and really helpful! Thanks a lot though. Really appreciated! Saludos!

    No problem ??

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    Hi Honkytonky. I’d be happy to help you troubleshoot this more if you open an Issue on GitHub and explain to me exactly where I can see this error on your site and exactly which template files you’re using in your theme. Esmi is right, because you’re using a commercial theme the support is a bit limited on my end, but if there’s anything I can do to help you quickly figure this out, I’d be happy to go a bit deeper with you and see what’s causing subtitles not to show up on your site. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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