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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @messaone,

    There is no setting for this behavior as of the latest version 1.6.5.
    If I’m not mistaken, the current behavior will first try to add a new line upon mismatch and when this fails, the line items are dropped entirely.

    For orders with dropped items, there would be no product details within the PayPal order. The user address and order total are visible, just none of the product breakdown details.
    The alternative would be an error with a rejected payment.
    We have an issue in our backlog to add a toggle for the behavior so you can choose which of the two you would rather have applied. But beyond adding a toggle, we have some further improvements planned as there have been a few reports of dropped line items when a new line should have been sufficient.

    In any case, could you provide more details about what behavior you are looking for?
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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