Success message stays

  • Resolved marinedebard

    (@marinedebard)


    3 years, 2 months ago

    Hi !

    I am using Mailoptin free version and created a new form.
    After integrate it in the website, and fill the form to see if it works : the success message stays, even when I refresh the page.
    I went to the website with my phone and also with another computer, tried with Chrome and Safari, and the success message is still there. Could you help me please ?

    Please see here at the bottom of the home page : https://nilayinmeler.com

    Thanks a lot for your help !

    Marine

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ibrahim Nasir

    (@ibrahimkh4l33l)

    Hi @marinedebard ????

    Your website is aggressively cached that’s why you are seeing a cached version of the website. If you follow this link https://nilayinmeler.com/?burst=cache you will see an un-cached version.

    Regards

    Thread Starter marinedebard

    (@marinedebard)

    Hi Ibrahim,

    Thank you for your answer.
    I am not an expert, but I use WP Super cache which is a very common plugin so I am not sure how I can solve this issue ?

    Plugin Support Ibrahim Nasir

    (@ibrahimkh4l33l)

    I did a quick setup on tastewp and couldn’t recreate your issue. The success message was not visible in incognito or other browsers. I also did a test subscription on your website and it seems to be working fine now. Did you deactivate the plugin?

    If you are still experiencing the error please send us a support ticket here so we can help you further. https://mailoptin.io/submit-ticket/

    Regards

    Thread Starter marinedebard

    (@marinedebard)

    No I didn’t deactivate the plugin.
    And the error is here again ! ><‘
    It did it this afternoon : I though it was okay and then the error occurred again so I wrote you. It was okay few minutes ago and now it is not again…

    Plugin Support Ibrahim Nasir

    (@ibrahimkh4l33l)

    Send us a ticket so we can help you further ??

Viewing 5 replies - 1 through 5 (of 5 total)
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