Sucuri 1.8.34 Woocommerce Orders & Products Issue

  • Resolved adamv3d

    (@adamv3d)


    2 years, 2 months ago

    If you have 1.8.34 installed and either have all your orders missing, or all shown as pasword protected and not showing all the order information you probably have this issue that I also had.

    The issue seems to be related to 1.8.34 exclusively.

    To solve it you can download 1.8.33 from here: https://www.ads-software.com/plugins/sucuri-scanner/advanced/

    disable auto updates for Sucuri

    Upload the 1.8.33 zip folder

    When prompted select to use uploaded and not current.

    Hope that helps.

    Disclaimer: I don’t know of other implications of doing the downgrade, but it does solve the immediate issue for those needing to get orders out etc.

Viewing 8 replies - 1 through 8 (of 8 total)
  • James

    (@outrankjames)

    Just noticed exactly the same issue – rolling back to previous version works.

    I have the same problem how do I go back to the previous version?

    you can use the WP Rollback plugin to rollback to the previous version in the meantime – https://www.ads-software.com/plugins/wp-rollback/

    Hi,

    Same problem and the “products” page is no longer displayed correctly either.

    Wp Rollback doesn’t work for this particular plugin, on my end anyway. Luckily, I have another site that uses Sucuri and hasn’t been updated for FTP upload.

    Thread Starter adamv3d

    (@adamv3d)

    Did nobody read OP? I literally put instructions there of how to fix it! ??

    I had the same issue, rollback via FTP upload resolved it. Two additional details of note:

    1. Main admin had no access to view orders (empty list) but another user with Shop Manage role was [apparently] not impacted.

    2. Customer complained, “Locked out of using the coupon and can’t reset my password” suggesting there might be some impact on front end as well. This is speculative and possibly a user issue.

    Thread Starter adamv3d

    (@adamv3d)

    Version 1.8.35 now available and also fixes the issue.

    Plugin Author Sucuri

    (@sucuri)

    please move to 1.8.35 rather then back as 1.8.33 has a vulnerability

Viewing 8 replies - 1 through 8 (of 8 total)
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