Sucuri SiteCheck – 403 error

  • Does anyone have experience with Sucuri SiteCheck and the above error? My web host tech support says there is nothing wrong with my site and the Sucuri online support tech (for non-paying customers, so it’s probably AI or a volunteer) also have not been able to determine the cause of the problem. The message I get is 403- site forbidden, and as far as I know, i am not blocking bots.

    Because it’s not producing a green “clean bill of health” result, i’ve been accused of hosting malware on my site (i am not). So i kind of need to clear up this problem. Thanks all.

    Screen capture of the Sucuri scan result is here:

    https://www.dropbox.com/scl/fi/2u2tpvcofzk42le0iwvu9/sucuri-site-check-screenshot.jpg?rlkey=euvy1tu9py13mqe0m4knic5ml&dl=0

    Plugins I run:

    All in One SEO
    All in One WP Security
    Astra Pro
    Astra Widgets
    Health Check and Troubleshooting
    Lightweight Cookie Notice
    LiteSpeed Cache
    Sidebar Manager
    Site Kit by Google
    Spectra
    Spectra Pro
    SureTriggers
    WP Consent API
    WP Mail SMTP Pro
    WP-Optimize
    WPCode Lite

    The page I need help with: [log in to see the link]

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  • The IP address in the Sucuri report does not match the one I see when I visit your website (for me it starts with 92.113..). I suspect that Sucuri is using a different DNS resolution for the domain than I am. Have you changed anything in the domain settings recently? If not, your hoster’s support team should be able to tell you.

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