Sudden 404 on all subdomain sites

  • Resolved maldoh

    (@maldoh)


    9 years, 10 months ago

    This morning all our subdomain sites are directing to a 404 page. Was using wp version 4.2 so I updated to 4.2.1 and updated the network to see if it would fix, unfortunately it did not.

    Steps I’ve taken.
    1. Shut off all plugins.
    2. uninstalled and re-installed WordPress MU Domain Mapping plugin.
    3. activated WordPress MU Domain Mapping plugin and followed direction. Placed the sunrise.php file in the wp-content directory. Added define( ‘SUNRISE’, ‘on’ ); above the last require_once() in the wp-config file.

    Now when selecting ‘Domain Mapping’ or ‘Domains’ options under the Setting menu item I receive the message:

    “Please edit your /home/typeshif/public_html/wp-config.php and move the line define( ‘SUNRISE’, ‘on’ ); above the last require_once() in that file or make sure you updated sunrise.php.”

    This message is in a constant loop, can’t get to any settings so I shut the plugin off and installed ‘Domain Mapping’ plugin by WPMU DEV.

    This plugin displays, under Mapping Domain > Health Status, “Invalid.” This requires me to edit individual settings for the subdomain which I cannot because accessing the subdomain dashboard sends me to a 404 page.

    Any direction to help me get this resolved would be greatly appreciated. Thanks for your time in advance!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    “Please edit your /home/typeshif/public_html/wp-config.php and move the line define( ‘SUNRISE’, ‘on’ ); above the last require_once() in that file or make sure you updated sunrise.php.”

    This message is in a constant loop, can’t get to any settings so I shut the plugin off and installed ‘Domain Mapping’ plugin by WPMU DEV.

    Sooooo did you edit the file and add the line like it said?

    Thread Starter maldoh

    (@maldoh)

    Hello Ipstenu, yes I did. That was my step number 3.

    Thread Starter maldoh

    (@maldoh)

    I was able to get the sunrise.php file working. I re-installed the plugin via ftp rather than the wordpress admin dashboard and it worked.

    However still having the same problem with the sub-domains site and dashboard redirecting to 404.

    Thread Starter maldoh

    (@maldoh)

    We got everything back up and running. Turns out it was our bluehost server. For whatever reason we now have to park each domain on the sever rather than just adding A records to the domains zone file.

    I just woke up to a similar problem, do you use godaddy hosting? And to fix this, you say I must use their provided cpanel to add my new sites instead of using the sites feature in WP?

    Thread Starter maldoh

    (@maldoh)

    Hi there noMATTERdesign. My hosting provider is Bluehost. I did both. I kept the domain mapping that was already established using the MU Domain Mapping plugin. In addition I had to park the domain names on our server and also add the subdomains. Hope this helps ya!!

Viewing 6 replies - 1 through 6 (of 6 total)
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