Sudden errors when moving site from http to https

  • Resolved Lonifasiko

    (@lonifasiko)


    6 years, 5 months ago

    Good afternoon!

    I have been using BackWPup plugin for several years and everything seems to work fine almost always.

    Mid August the two backup jobs (one for database backup, and one complete backup) I was using started throwing errors, mainly related to database connection problems and memory size allocation. Problems are repeating during the past weeks, and I’m associating them with moving my site from http to https, as the errors started appearing in the same dates. Maybe it’s just my paranoia…

    Just in case, I’ve deleted both jobs and I’ve created a new simple database backup job, but I’m still seeing “Step aborted: too many attemps” error in the log just after it says “Database backup done”. Strange, isn’t it?

    Apparently the resulting .sql file is being generated and placed in the right folder, but I’m quite confused with the error I mention.

    Moreover, any option I change when editing the job, through the admin interface, seems like it’s not properly saved. For example, I indicate that it’s a database backup job, to only send email when there is an error, and that I want to backup all database tables. I press “save” in each step, but when I come back to edit the job, the selected options have disappeared. very-very strange.

    Hope somebody can give me some light on this.

    Just in case, I’m using BackWPup versión 3.6.0 on WordPress 4.9.8.

    Thanks and best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @lonifasiko

    Moreover, any option I change when editing the job, through the admin interface, seems like it’s not properly saved.

    do you use any Amazon related plugins?

    Thread Starter Lonifasiko

    (@lonifasiko)

    Hi,

    Yes! I use the Amazon Associates Link Builder plugin to show some affiliate Amazon products in my articles. Any known incompatibity?

    Thanks for the reply!

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @lonifasiko,
    Try to temproary disable Amazon Associates Link Builder then try again, do you see any difference?

    Thread Starter Lonifasiko

    (@lonifasiko)

    Hi,

    Deactivated the Amazon plugin. Now interface works normally again and backup jobs do work again. Well, I’m having an out of memory error with complete backups, but that’s a more normal error due to heavy workload and server side few resources.

    Hope it helps.

    Thanks!

    Plugin Support happyAnt

    (@duongcuong96)

    @lonifasiko
    set maximum execution time to 25 secs normally help( BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 25 seconds ), if it not, go to BackWPUp -> Settings -> Job tab -> Reduce server load and choose medium then try again

    Plugin Support happyAnt

    (@duongcuong96)

    @lonifasiko
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

Viewing 6 replies - 1 through 6 (of 6 total)
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