Sudden high CPU usage, Cron jobs getting stuck

Hi,

Thanks for using our plugin and reaching out to us. It seems like your feed hasn’t been processing/updating since june this year.

Did you already check your WooCommerce fatal error logs of the last couple of days to see what might be causing it? This is where you can find those logs: https://woo.com/document/finding-php-error-logs/

Best,

CJ

Yes, I did check the WooCommerce Fatal Errors Logs of the last couple of days, but I didn’t find anything related to the plugin.

Can you share the content of the debug.log with us?

Sure ! These are the last 2 logs:

fatal-errors-2023-12-21-2fae949dcfdfc6a3274b81b823d87549.log

2023-12-21T18:17:38+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace: #0 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart() #1 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals() #2 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate() #3 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct() #4 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/themes/flatsome/inc/woocommerce/class-mini-cart.php(97): WC_Cart->calculate_totals() #5 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Flatsome\WooCommerce\MiniCart->cart_item_alter_quantity() #6 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/admin-ajax.php(203): do_action() #9 {main} thrown en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php en la línea 232 2023-12-21T18:18:42+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace: #0 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart() #1 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals() #2 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate() #3 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct() #4 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/themes/flatsome/inc/woocommerce/class-mini-cart.php(97): WC_Cart->calculate_totals() #5 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Flatsome\WooCommerce\MiniCart->cart_item_alter_quantity() #6 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/admin-ajax.php(203): do_action() #9 {main} thrown en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php en la línea 232 2023-12-21T18:19:25+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Stack trace: #0 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart() #1 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals() #2 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate() #3 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1408): WC_Cart_Totals->__construct() #4 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/themes/flatsome/inc/woocommerce/class-mini-cart.php(97): WC_Cart->calculate_totals() #5 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Flatsome\WooCommerce\MiniCart->cart_item_alter_quantity() #6 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/admin-ajax.php(203): do_action() #9 {main} thrown en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php en la línea 232

fatal-errors-2023-12-17-2fae949dcfdfc6a3274b81b823d87549.log

2023-12-17T04:09:41+00:00 CRITICAL Uncaught Error: Call to a member function is_type() on bool in /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php:1064 Stack trace: #0 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php(1159): Wf_Woocommerce_Packing_List_CustomizerLib::sort_items() #1 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php(161): Wf_Woocommerce_Packing_List_CustomizerLib::generate_product_table_product_row_html() #2 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(438): Wf_Woocommerce_Packing_List_CustomizerLib::set_product_table() #3 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Invoice->generate_template_html() #4 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #5 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/customizer.php(884): apply_filters() #6 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(997): Wf_Woocommerce_Packing_List_Customizer->generate_template_html() #7 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(963): Wf_Woocommerce_Packing_List_Invoice->generate_order_template() #8 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Invoice->print_it() #9 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #10 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #11 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/class-wf-woocommerce-packing-list-admin.php(818): do_action() #12 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Admin->print_window() #13 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #14 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-settings.php(643): do_action() #16 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-config.php(107): require_once(‘/mnt/data/home/…’) #17 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-load.php(50): require_once(‘/mnt/data/home/…’) #18 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/admin.php(34): require_once(‘/mnt/data/home/…’) #19 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/index.php(10): require_once(‘/mnt/data/home/…’) #20 {main} thrown en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php en la línea 1064 2023-12-17T04:09:51+00:00 CRITICAL Uncaught Error: Call to a member function is_type() on bool in /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php:1064 Stack trace: #0 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php(1159): Wf_Woocommerce_Packing_List_CustomizerLib::sort_items() #1 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php(161): Wf_Woocommerce_Packing_List_CustomizerLib::generate_product_table_product_row_html() #2 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(438): Wf_Woocommerce_Packing_List_CustomizerLib::set_product_table() #3 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Invoice->generate_template_html() #4 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #5 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/customizer.php(884): apply_filters() #6 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(997): Wf_Woocommerce_Packing_List_Customizer->generate_template_html() #7 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/public/modules/invoice/invoice.php(963): Wf_Woocommerce_Packing_List_Invoice->generate_order_template() #8 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Invoice->print_it() #9 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #10 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #11 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/class-wf-woocommerce-packing-list-admin.php(818): do_action() #12 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(324): Wf_Woocommerce_Packing_List_Admin->print_window() #13 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #14 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-settings.php(643): do_action() #16 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-config.php(107): require_once(‘/mnt/data/home/…’) #17 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-load.php(50): require_once(‘/mnt/data/home/…’) #18 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/admin.php(34): require_once(‘/mnt/data/home/…’) #19 /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-admin/index.php(10): require_once(‘/mnt/data/home/…’) #20 {main} thrown en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-content/plugins/wt-woocommerce-packing-list/admin/modules/customizer/classes/class-customizer-product-table.php en la línea 1064 2023-12-17T05:24:02+00:00 CRITICAL Cannot redeclare wp_cache_init() (previously declared in /mnt/data/home/.code/redis-cache-pro/api.php:42) en /mnt/data/home/871630.cloudwaysapps.com/ayvmztueex/public_html/wp-includes/cache.php en la línea 22

Hi,

Thanks for these. Those are relative old errors, dating 21 and 17 december of last year. Are these the most recent ones? If these are the most recent ones than there is nothing related to our plugin that could explain why your feed is stuck processing.

Can you try lowering the batch size of the plugin from the default 750 products per batch to a much lower number, such as 250? This is how you can do so: https://adtribes.io/batch-size-configuration-product-feed/

Hopefully this makes a difference?

Yes, I was already able to generate an updated feed with that configuration

Investigating further, my problem seems to be related to other cron jobs and not to the plugin, thanks for your help!

Perfect, thanks for the heads-up!