Suddenly error 500 only on plugins updates

  • Kins

    (@kins)


    5 months ago

    Hello.

    I have a big problem. I need to udpate a WP website.
    I have no problem for pages or article.
    But when I go to the Plugins page or udpate page.. it’s really slow.
    And when I try to update a plugin I have this kind of error “!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error” that appears below the plugin.

    I’m really lost… somebody to help ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Lina Asenova

    (@linaasenova)

    To troubleshoot the issue, start by disabling all your plugins and then activate only the one you’re trying to update. If the problem goes away, reactivate the other plugins one by one to identify the conflicting one.

    Additionally, slow performance on the plugins page may suggest a database issue. Consider optimizing your database and test afterward to see if it improves the situation.

    You can also follow the guide to start debugging to see what exactly is causing the error. Here are the steps you can take: Debugging in WordPress.

    Thread Starter Kins

    (@kins)

    It was a pain: each time, I neede to desactivated all of it… activate one, udpate it, desactivate it with ftp, and so on…. all is updated but there is something strange there.

    How can I investigate further ?

    Lina Asenova

    (@linaasenova)

    Here are some steps you can take to investigate further:

    1. Check Server Error Logs: These can provide detailed insights into the issue.
    2. Enable Debugging: This will also help identify any specific errors.
    3. Increase PHP Memory Limit: Sometimes, a 500 error occurs due to insufficient memory, so consider increasing it.
    4. Ensure Compatibility: Make sure all plugins and the active theme are compatible with your WordPress version.
    5. Check File Permissions: Directories should typically be set to?755?and files to?644.

    If none of these steps resolve the issue, I recommend reaching out to your hosting provider’s support team for further assistance.

    Thread Starter Kins

    (@kins)

    Ok i’ll try all of that. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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