Suddenly having trouble access video

  • TonyVitabile

    (@tonyvitabile)


    14 years ago

    I started having problems with users not being able to view most of the videos that I’ve uploaded & linked to in Posts a couple of weeks ago. I haven’t posted sooner due to the fact that I couldn’t remember my ID on this site.

    Essentially, when I try to navigate to the video’s URL directly, I’m getting server 500 errors.

    I’m using the Viper’s Video Quicktags v6.3.0 plugin. This was all working fine until a few weeks ago. That is, you could click on any video & it would play. Unfortunately, I can’t pin it down to a particular date, or I’d be able to decide on an event that was the cause.

    The techs at my host, Fat Cow, don’t see anything wrong with the .htaccess file. That doesn’t assure me that there’s nothing wrong with it, though.

    I have gone through & changed the File Permission settings for all files in the wp_content/blogs.dir folder & it’s descendants to 755. Still no joy.

    There are about 3 files that do play on the first page (I haven’t tried any other pages) out of about 20 listed. The rest don’t. This tells me that the player almost certainly isn’t the problem.

    Just to be thorough, here’s the .htaccess in the root of the web site. Note that Wordpres MU is installed in the /worship folder:
    Redirect /index.html https://churchonhigherground.org/worship

    And here’s the .htacess file in the /worship folder:

    RewriteEngine On
RewriteBase /worship/

#uploaded files
RewriteRule ^(.*/)?files/$ index.php [L]
RewriteCond %{REQUEST_URI} !.*wp-content/plugins.*
RewriteRule ^(.*/)?files/(.*) wp-includes/ms-files.php?file=$2 [L]

# add a trailing slash to /wp-admin
RewriteCond %{REQUEST_URI} ^.*/wp-admin$
RewriteRule ^(.+)$ $1/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule . - [L]
RewriteRule  ^([_0-9a-zA-Z-]+/)?(wp-.*) $2 [L]
RewriteRule  ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
RewriteRule . index.php [L]

<IfModule mod_security.c>
<Files async-upload.php>
SecFilterEngine Off
SecFilterScanPOST Off
</Files>
</IfModule>

    The URL to the page with all the videos is https://churchonhigherground.org/worship/sermons/. The second video on that page works fine; there are a couple from February, 2010 that work. All the rest don’t.

    Can anyone help me figure out what the problem probably is?

Viewing 11 replies - 1 through 11 (of 11 total)
  • govpatel

    (@govpatel)

    when I mouse over the video it looking for video file in your root where are the videos in your server as seems as if its not right link.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    When I open the post in which the link to the video lives, the URL is right:

    [video src="https://churchonhigherground.org/worship/sermons/files/2010/04/10-0411-01.flv" /]

    I can’t seem to get the url of the video to show up when I mouse over the video with either browser I have here at work, Firefox & IE 7. In fact, the whole banner is missing in IE7.

    Could it be that my site has been hacked somehow? Should I download the database, blow away WordPressMU & reinstall it?

    Tony

    govpatel

    (@govpatel)

    are using a plugin to display the videos in posts.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    As I said in the third paragraph in my original post, I’m using Viper’s Video Quicktags to display the videos in posts.

    govpatel

    (@govpatel)

    looks like the links are broken some how look in the post and see if the links are correct in the code.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    The links in the posts are correct. If they’re wrong at the client, does that mean that htaccess is broken? If I delete htaccess & run the upgrade from the upgrade page, will it recreate htaccess?

    govpatel

    (@govpatel)

    try and rename .htaccess and than log in admin go permalinks and recreate see if wordpress creates a new .htaccess file.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    I renamed the htaccess file and I changed the permalink format under the Permalink settings page. It did not create a new htaccess file.

    What now?

    govpatel

    (@govpatel)

    when you go in admin and save permalinks a new .htaccess file be created if wordpress can not create a file it will give you the code to add to .htaccess file as cpanel automatically creates one in every folder.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    There was an .htaccess file in the folder where WordPress was installed. That is the .htaccess I renamed. That file is not recreated, but the .htaccess in the folder under blogs.dir for the blog is recreated.

    However, when I try to go to any of the blogs besides the default (remember, I’m running wordpress mu), I’m now getting a 404, which is what I think the .htaccess in the wordpress folder is for. I will go to the wordpress mu support forum & ask there about that.

    The other thing is the 404 error page that is coming up now is NOT the one in my theme. I think my site has been hacked.

    Looks like I’ll be exporting the data & reinstalling WPMU.

    Thread Starter TonyVitabile

    (@tonyvitabile)

    Update:

    The correct 404 error file is now displaying. But I tried changing my password in the Admin tool in case the site was compromised. I now can’t log in through WordPress. Instead, I keep getting taken back to the login page without any messages or errors.

    When I view all of the files through the host’s File Manager application, all of the WP file dates are Oct 3, which is when I last upgraded WP. That includes wp-login.php If this site has been hacked, the hacker is far more knowledgeable about the innards of WP than I am (I haven’t looked at them at all).

    The other thing is that when I try to navigate directly to an affected video, I get the 505 error. When I navigate to an unaffected video (I’ve only found 3 of those), Firefox offers to download the video file. When I navigate to one of the affected files in the host’s File Manager application, it will let me download the affected file.

    Tony

Viewing 11 replies - 1 through 11 (of 11 total)
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