• Resolved vladbv

    (@vladbv)


    Hello, the plugin is great, I made a BOGO deal like a month ago. Today I wanted to edit something and I realised I can’t edit the BOGO I made, I can’t make a new Price Deal, in fact some of the plugin’s options disappeared. Is it because I am not using the Pro version and after a month of using the free version, the options of the plugin change?

    Here are some photos of what I am talking about:

    View post on imgur.com

    View post on imgur.com

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  • Plugin Author vark

    (@vark)

    Hi,
    Thanks for your license purchase.

    As per forum rules regarding Pro plugins, we’ll need to take this chat offline.

    Please contact me on my support channel for further support:
    https://www.varktech.com/support/

    Regarding your immediate problem –

    I strongly suspect that another module added or updated is the issue.

    That module is not handling WordPress resources correctly, and causing a conflict.

    Suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) do a full site backup!
    (-) deactivate ***all*** plugins except Woo, my 2 plugins (and maintenance mode plugin)
    (-) ** switch to a clean default theme like “twentynineteen” **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** close your browser completely, retest in a fresh, clean browser session **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    (PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)`

Viewing 1 replies (of 1 total)
  • The topic ‘Suddenly I can’t edit my Price Deals and the plugin’s options dissapeared’ is closed to new replies.