Suddenly, it has stopped working

I tried to desactivate ALL PLUGINS and no results…

I tried delete postie and reinstall and no results…

??

Are emails reaching the inbox Postie should be checking?
Can you manually process email?
Has the password or user name been changed for the email account it checks? Id verify if it is.
What exactly does work?

Please install and activate the Support AddOn https://postieplugin.com/downloads/support-addon/

Once an email is found to process the addon will save the logs into your media library as a zip file. Please forward this file to [email protected]

If no zip files are generated please post the results of clicking the Test Config button.

the zip file is not generated ??

Postie Configuration Test
OS: Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
PHP Version: 5.4.45
PHP error_log:
PHP log_errors: Off
PHP get_temp_dir: /tmp/
PHP cURL version: 7.38.0
WordPress Version: 4.8.2
WordPress Singlesite
WP_TEMP_DIR: (none)
WP_HOME: (none)
home_url(): https://cadizcbgades.com
WP_SITEURL: (none)
site_url(): https://cadizcbgades.com
WP_DEBUG: Off
WP_DEBUG_DISPLAY: On
WP_DEBUG_LOG: Off
WP_MAX_MEMORY_LIMIT: 256M (default)
WP_MEMORY_LIMIT: 40M
DISABLE_WP_CRON: Off
ALTERNATE_WP_CRON: Off
WP_CRON_LOCK_TIMEOUT: 60
iconv: present
Active plugins
Postie is in /homepages/20/d515723500/htdocs/cadizcbgades/wp-content/plugins/postie/
Postie Version: 1.9.7
POSTIE_DEBUG: Off
Clock

This shows what time it would be if you posted right now

Wordpress timezone: (2)
Current time: 2017-10-21 07:17:48
Current time (gmt): 2017-10-21 05:17:48
Postie time correction: 2
Post time: 2017-10-21 07:17:48
Encoding

default_charset: WARNING no default_charset set see https://php.net/manual/en/ini.core.php#ini.default-charset
DB_CHARSET: utf8
DB_COLLATE: database default
WordPress encoding: UTF-8
Postie encoding: UTF-8
Images

Connect to Mail Host

Postie connection: sockets
Postie protocol: imap-ssl
Postie server: imap.gmail.com
Postie port: 993
Successful IMAP-SSL connection on port 993
# of waiting messages: 347

Now, the zip file has been created, im sending you by email.

Thanks a lot!

Replying to @joshuabaer23

Thanks for helping me!!!

Can you manually process email? no ?? i push the button and the it seems the plugin trying it… but the screen freezes a lot of time..

Has the password or user name been changed for the email account it checks? Id verify if it is. Its works, but i change to another pass to test this… and nothing ??

i think the plugin detect the emails, but don’t publique them

Hi @javigm86, I think the plugin author will be able to answer your question best, now that you have provided some info. Im guessing that 350 waiting messages has something to do with it.

I can tell you that no matter the issue with Postie, that you should increase your memory level a lot and probably have your php version upgraded to a more recent version. Your host can help you with that, although you should google it and learn yourself.

OS: Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
PHP Version: 5.4.45
PHP error_log:
PHP log_errors: Off
PHP get_temp_dir: /tmp/
PHP cURL version: 7.38.0
WordPress Version: 4.8.2
WordPress Singlesite
WP_TEMP_DIR: (none)
WP_HOME: (none)
home_url(): https://cadizcbgades.com
WP_SITEURL: (none)
site_url(): https://cadizcbgades.com
WP_DEBUG: Off
WP_DEBUG_DISPLAY: On
WP_DEBUG_LOG: Off
WP_MAX_MEMORY_LIMIT: 256M (default)
WP_MEMORY_LIMIT: 40M
DISABLE_WP_CRON: Off
ALTERNATE_WP_CRON: Off
WP_CRON_LOCK_TIMEOUT: 60
iconv: present
Active plugins
Postie is in /homepages/20/d515723500/htdocs/cadizcbgades/wp-content/plugins/postie/
Postie Version: 1.9.7
POSTIE_DEBUG: Off
Clock

This shows what time it would be if you posted right now

Wordpress timezone: (2)
Current time: 2017-10-22 17:04:46
Current time (gmt): 2017-10-22 15:04:46
Postie time correction: 2
Post time: 2017-10-22 17:04:46
Encoding

default_charset: WARNING no default_charset set see https://php.net/manual/en/ini.core.php#ini.default-charset
DB_CHARSET: utf8
DB_COLLATE: database default
WordPress encoding: UTF-8
Postie encoding: UTF-8
Images

Connect to Mail Host

Postie connection: sockets
Postie protocol: imap-ssl
Postie server: imap.gmail.com
Postie port: 993
Successful IMAP-SSL connection on port 993
# of waiting messages: 14

i delete the most of emails, and let 14 emails… suddlenly the pluging return to works again!!!

and now.. this 14 emails arrive to the inbox wordpress but 4 copies of even email…

I think is everuthing is okey…

I check delete emails, con clean the gmail inbox… it seems all works

Good to hear. You may want to increase the amount of memory allocated to WordPress. See https://postieplugin.com/faq/fatal-error-memory/

Also you can configure how many emails are processed at each check. More emails means more memory needed. Check the “Maximum number of emails to process” setting