Suddenly lost all subscribers.

  • Resolved jmhiem

    (@jmhiem)


    10 months, 2 weeks ago

    We’ve noticed that after migration to a new hosting platform, all of out subscribers have disappeared from JetPack. How do we get our subscribers back?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @jmhiem –

    Getting your subscribers back requires manual intervention on our part. I have restored your subscribers, and you should now see them associated with your site again.

    If you still don’t see them, let us know and we can take another look.

    Thread Starter jmhiem

    (@jmhiem)

    Hi lastsplah

    I do now see the list of subscribers. Thank you for all the help!

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    You are most welcome!

    If you need additional assistance in the future, feel free to open a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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