Suddenly my form wont intregate with PDF plugin

  • Resolved Sid

    (@sidgtb)


    3 years, 2 months ago

    Site currently in development. A basic single page with anchor tags web page with two contact form 7 A and B . Until 2 days back I had my form and plugin “Generate PDF using Contact Form 7” working fine on both forms A and B . Was getting PDFs as response in my email for tests. Was so happy it worked ! Now they forms wont submit, just keeps showing me that circle thing near submit button, until I deactivate the plugin. Once deactivated voila !! the form submits as if nothing happened.

    I have removed all extra CSS I have added – Deactivated and re activated the plugins one by one to check if they are creating a issue. Even deactivated the Whole of Contact form 7 to check if it works for some random reason !!!! First troubleshoot is Turn off and on right ?

    Anyways any suggestions ?? I have disabled ajax in functions.php found it on support page. I really would like to have that PDF plugin ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Same thing happens to one of my clients. I came here trying to find a solution.

    It worked for a month or so and stopped working a few days ago.

    The errors in the dev console:

    POST https://site.com/wp-json/contact-form-7/v1/contact-forms/5640/feedback 500 (Internal Server Error)

    Response?{type: ‘basic’, url: ‘https://site.com/wp-json/contact-form-7/v1/contact-forms/5640/feedback’, redirected: false, status: 500, ok: false,?…}

    Would be great to hear from the plugin support when possible.

    Plugin Author ZealousWeb

    (@zealopensource)

    Hello @vladkotlov @sidgtb

    Thank you for using our plugin and sharing your feedback.

    @vladkotlov
    As you told added disabled ajax code functions.php this may causes the issue because of contact form 7 use AJAX.

    @sidgtb
    As you shared 500 (Internal Server Error) it’s seems like permission issue for this /wp-content/plugins/generate-pdf-using-contact-form-7/attachments

    make sure you have 777 permission for attachments folder. because of dynamically pdf added in attachments folder.

    if you have face still issue then you can contact us with our email id from profile.

    Thank You!
    ZealousWeb

    I too have this error whenever I enable it on any form. The attachments folder has correct permissions.

    Plugin Author ZealousWeb

    (@zealopensource)

    Hi @kulverstukas

    Sure we will check with that, but permission issue we can debug only on your server.
    So please contact on our email ID with the site details where plugin installed, so we will check and get back to you soon.

    Thanks,
    ZealousWeb

    I am facing an issue when click on the submit button the ajax circle starts moving and nothing happen not the email being sent nor the pdf.

Viewing 5 replies - 1 through 5 (of 5 total)
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