Suddenly Stopped Receiving Comment Notifications

  • Resolved misszoot

    (@misszoot)


    15 years, 6 months ago

    Two days ago I stopped receiving comment notifications. (Blog: misszoot.com) Other than write blog entries, nothing had been changed. I have very minimal knowledge and/or understanding of the machinery behind the notifications, but I found something somewhere that said I needed to have a [email protected] email set up. I did that. (Although, not sure that was necessary as it was obviously not there when the notifications WERE working.) I have made sure they’re NOT in my spam folder. (I use gmail, easy to search.) I have even tried this plugin: https://www.ads-software.com/extend/plugins/wp-mail-smtp/ due to other suggestions, nothing is working. I’m still not receiving any notifications.

    I’ll take any help I can get. Please.

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  • Thread Starter misszoot

    (@misszoot)

    I received word finally from my host saying that this issues was caused by a cPanel upgrade. Some new security feature was blocking the script sending the email. I hope this information helps someone in the future as my host (totalchoicehosting.com) was able to get the issue working right away.

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