suddenly VARIABLE and composite products don’t work

  • Resolved geekazoid

    (@geekazoid)


    11 months, 3 weeks ago

    Updated everything, but suddenly composite and variable products dont work meaning you can’t add to cart (the button won’t click and when you do TRY to click it says please select options even though options are selected).

    I noticed if you put a default value it works but incorrectly–you can add to cart but the cart doesn’t update to the correct options.

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @geekazoid

    This sounds like it could be a conflict with your theme or a plugin. Here’s how you can troubleshoot:

    1. Temporarily switch to a default WordPress theme like Storefront to see if the issue persists.
    2. If the issue is resolved, the problem lies within your theme. You may need to contact the theme developer for further assistance.
    3. If the issue persists, deactivate all plugins except WooCommerce and see if the problem still exists.
    4. If the problem is resolved, reactivate your plugins one by one, checking each time to see when the issue reappears.

    This should help you identify if a theme or plugin is causing the conflict. If the issue persists, please share a copy of the following:

    • System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via Mozilla Community Pastebin and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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