Suddenly blank images in Media Library

  • Resolved jvalks

    (@jvalks)


    1 year, 5 months ago

    I created a website with about 80 protected files, all work ok. But suddenly, I only see blank images in the Media Library, with the protected file border (red) around it. Clicking on the image results in not showing the image, when I click on Edit image, this image is visible at that moment.

    There is no caching plugin active on this site.

    What does cause this behaviour??

    • This topic was modified 1 year, 5 months ago by jvalks.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author BWPS Team

    (@buildwps)

    Hello @jvalks,

    Thank you for reaching our support!

    Would you please share a sample protected URL so we can check on our end? Also, try Basic Troubleshooting steps in the meantime.

    Please reach out to us by email at support(at)wpfolio.com

    Thread Starter jvalks

    (@jvalks)

    Somehow this plugin was triggering the security software on my hosts server and it blocked the content. I disabled the security and it’s now working.

    Plugin Author BWPS Team

    (@buildwps)

    Hi @jvalks,

    Thank you for letting us know-we’re glad that your issue has been resolved.

    Please feel free to reach back or email us at support(at)wpfolio.com for faster more convenient support.

Viewing 3 replies - 1 through 3 (of 3 total)
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