Suggestions

  • Resolved ndiebere

    (@ndiebere)


    5 years, 11 months ago

    Hi,

    I am currently using the free Dokan Lite plugin and have been extensively studying the Dokan Pro before I make my purchase decision.

    I am quite impressed with the work you have done so far on Dokan and the recent Pro features you’ve introduced (more especially the Wholesale feature). However I wish to make some suggestions in that regard for it to fit the requirements of most users.

    Could you kindly consider tweaking the Wholesale feature to give marketplace owners granular control over which vendor a customer can have access to its wholesale price? Currently, from your documentation when customers apply to buy at wholesale price, it gives them access to wholesale prices of every vendor on the marketplace. Some vendors like brands may have some exclusive arrangements with their distributors who are also participating in the same marketplace as vendors too. The vendors (brands) definitely will want to ensure that not everyone in the marketplace can access their wholesale prices or even buy directly from them except their partners to respect and retain their relationships. Kindly consider making this upgrade to the Wholesale feature so that marketplace owners can first secure confirmation from affected vendors to authorize such a customer.

    Finally, I know that a 3rd party plugin, Woocommerce Wallet, has some integration to Dokan to support payments to and from wallets. It would be a great feature for Dokan to have a cashback system in which the cashback earned in purchases from Vacation A cannot be used in purchases from a Very B, which would be a detriment to the Vendor A who offered the cash back. It would be great to promote the sales of our vendors and it would be great for Dokan to support such functionality.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    I totally agree with Ndiebere about the wholesale feature and the woo-wallet add-on that I suggested the same in another post before. I hope that all our suggestions are developed. I use dokan pro because I think it is the best. But our suggestions are small details that can make Dokan a more fantastic marketplace plugin even. Because we are the ones who use it every day and we know what we need and what can be improved.

    Thanks

    Hello @ndiebere,

    Thanks for your good words and a very important suggestion. We left two options for wholesale, 1. The customer can be a wholesale customer by default 2. Customer needs to apply as a Wholesale Customer and then the admin will approve the customer. So, I think the second option will solve your problem.

    However, if you have more suggestion then you can send it directly to us by our contact form. Also, I request you to check the full settings of Wholesale feature on our demo- https://dokandemo.wedevs.com.

    As we are not authorized to discuss paid feature here so we are unable to discuss more here ??

    Cheers!

    @fesaponet, Thank you very much for being with us ??

    Thread Starter ndiebere

    (@ndiebere)

    @nazmulhassann20

    Thank you for your feedback. Prior to my comment on the wholesale feature, I had already checked it out on the dokan demo site.

    Like I earlier mentioned, I observed that when you approve a customer who applied to become a wholesale customer, it doesn’t limit the customer’s access to wholesale prices of a specific vendor. It grants the customer access to wholesale prices of all vendors in the marketplace which may not be idea for some vendors, for example manufacturers or brands, in the marketplace who have exclusive arrangements with other vendors, for example distributors or wholesalers.

    I am suggesting that let the approval process of the wholesale feature be vendor-specific and not expose the wholesale price of all other vendors to unauthorized vendors irrespective of their application to become a wholesale customer.

    Thanks.

    Hello @ndiebere,

    I will keep your suggestion but please note that we add a feature or tweak depending on the customer demand and the purpose of the module. Also, we have to think about the technical limitation as Dokan works on Frontend. So, it is not possible for us to do everything we want to do on the frontend. I hope you understand and no need to worry, I have kept your suggestion.

    I really appreciate your time and effort to provide good suggestions ??

Viewing 5 replies - 1 through 5 (of 5 total)
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