Sum disappears after changing the variant

  • holtonx

    (@holtonx)


    1 year ago

    Hello,

    I have products that have a variant : size (on which the price depends) and width of the tape (this does not change the price). These variants are on the product not from your plugin. Once you select the size and width normally it shows the price, but when I change the width the final price disappears.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter holtonx

    (@holtonx)

    https://ibb.co/ydjydY8
    https://imgbb.com/nm3vH9d
    Plugin Support Giuseppe Madaudo

    (@askmagic)

    Hi there,

    could you share with us the link of the website where we can test the issue?

    Thread Starter holtonx

    (@holtonx)

    My shop is not published yet. Can I show you this issue in other way?

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well :D.

    Could you please send us some screenshots with the variable product configuration?

    In this way, we can try to reproduce the problem on our local installation and try to investigate the reason why the total doesn’t show.

    I’m looking forward your response.

    Have a good day.

    Thread Starter holtonx

    (@holtonx)

    Ok, so let’s have product : Product X

    Product X have 2 attributes : Size (S, M, L) and Tape Width(15mm, 20mm, 25mm)

    And now we create variants for them and the price looks as follows. S: $10, M:$15, L:$20. The width of the tape does not affect the price.
    (For Woocomerce attributes I use plugin “Variation Swatches for WooCommerce” by Cart Flows)

    And now as I test for myself, changing the size shows the sum of the price, but when I change the width of the tape this price disappears. As I have shown in the earlier screenshots

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    sorry for this late reply.

    As first thing please check to use the latest release of the plugin.

    Then try replicate the issue with only WooCommerce and a WordPress default theme and let us know if the problem persists.

Viewing 6 replies - 1 through 6 (of 6 total)
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