Summary not works

Hi,

I’m sorry to hear that. The plugin does work so if it does not with you then there will likely be some javascript error on your site caused by another plugin or your theme.

I’ve tried visiting the page you shared but the page does not seem to exist, can you check for typos and make sure it is the right link please?

To troubleshoot this yourself:
The easiest way to see which javascript error it is is by checking the browser console. In chrome you click right on the page and then click inspect and then click console.

Otherwise deactivate all your plugins except gravity forms and this plugin. Then turn on plugin by plugin until the error comes back, then you know which plugin is the problem. If not a plugin, it could also be the theme so you might have to switch to a default theme for a minute to rule that out as well.

I look forward to hearing back from you and to get this fixed for you!

Kind regards,
Johan

Hello,

I have tried to disable every plugins on my site, but the problem still exist.

I have tried the link and it is working for me.

I paste it again:

https://webmade.hu/olcsohonlap/teszt-ajanlatkeres/

Regards,

The links now works. Not sure why it didn’t earlier.

I had a look and I see that it keeps loading but I don’t see any javascript errors in the console. That is curious indeed. I’d like to investigate further.

Please reach out to me through email on [email protected] and send me the export of your form together with your system report. I will check a few things and then get back to you.

Read here how to access the system report: https://docs.gravityforms.com/checking-environment-details/

Read here how to export your form: https://docs.gravityforms.com/exporting-a-form-from-gravity-forms/

I look forward to hearing from you.

Kind regards,
Johan

This problem has been resolved through email communication.

For anyone else experiencing the same problem. You have to add at least one field to the summary in order for it to display something.

More information on how to do this can be found in the online documentation: https://geekontheroad.com/documentation/live-summary-for-gravity-forms/select-fields-to-show

Hi Johan

I’ve just installed Live Summary and have the same problem – although the total is showing and updating as I add to my ‘cart’, the summary is just a whirling circle and never loads no matter how long I wait. I tried looking for javascript errors and get the following error messages:

JQMIGRATE: Migrate is installed, version 3.3.2
DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND
DevTools failed to load source map: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/scripts/iframe_form_check.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/scripts/iframe_form_detection.map: System error: net::ERR_BLOCKED_BY_CLIENT

I’m not sure where I go from here though as I’m just an average person rather than a web developer and I have only a tiny bit of understanding about javascript. Can you help please? This is the page with the form: https://10to4.org/register-2023/ It should ask you for a password which is Jemmatest

Thank you.

Hi again

I’ve worked it out – I needed to tick the box to get the Field to show in the Summary, duh.

Thanks, great add-on.