Super Disappointed

  • Hi There,

    I was really excited when you folks launched this product. But to be honest support and communication is dreadful. Please can you stop hanging everyone on a leash and get you act together. Either you are going to continue with this project or remove it completely.

    I am certain there are many users out there that would be happy to pay for a premium version. I’m in niche market and this plugin would be extremely beneficial. I could easily market this for you.

    If it’s funding you need then charge to use and maintain the plugin. Nothing in this world is free and I understand all to well that you need to put food on the table.

    Kind Regards

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi RakieM

    Totally agree with you. The plugin deserves to become premium !
    It’s totally normal. Nothing is free in life and frankly, it’s worth paying for it.
    Paid updates maybe?

    Best regards

    PS : Sorry for my english, it is not my langage.

    Thread Starter RakieM

    (@rakiem)

    Hi Tom,

    Thank you for getting back to me. My biggest problem is the now. How do I/We move forward. It will be the worst thing for us to push this but you end up ditching us down the line. Please keep us in the loop as no one seems to respond to comments.

    Regards
    PS: There is nothing wrong with the your English. That’s the least of my worries.

    Hello RakieM

    I sent an email to the team via the contact form on their site + a message via twitter + a message via messenger, to have news.
    I believe the fingers now…
    This is the best plugin I have tested on PWA.

    As soon as I have news, I’ll let you know … If I have any news …

    Best regards

    • This reply was modified 5 years, 1 month ago by Tom_A.
    Thread Starter RakieM

    (@rakiem)

    Thank you.

    Thread Starter RakieM

    (@rakiem)

    Hi Tom.

    It has been while since I’ve heard anything. I can only assume your efforts to reach these guys has been totally useless. So IMO it’s the end of the road. No amount of money can convince me that these guy’s are the right people to invest in. I have sent 2 emails in a effort to reach them and no reply. I have over 8000 potential users and they have just lost any chance.

    Hi RakieM

    Indeed, no news ! I know my messages have been read … But no response from them. I think it’s better to go your way now ??

    Thread Starter RakieM

    (@rakiem)

    ThanksTom,

    I have a backup plan so all good. Many Thanks and have a great year.

Viewing 7 replies - 1 through 7 (of 7 total)
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