Super Slow Loading Dashboard-unable to Add New Plugins-

  • – Loading dashboard is a nightmare, it really takes ages, few times loaded fine.
    – Unable to add new plugins. Error shows:
    “An unexpected error occurred. Something may be wrong with www.ads-software.com or this
    server’s configuration. If you continue to have problems, please try the support
    forums.

    Try Again|”
    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/ashology/public_html/wp-admin/includes/plugin-install.php on line 183

    – Unable to load CPanel
    “`This site can’t be reachedny1.vpshared.com took too long to respond.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    Running Windows Network Diagnostics
    ERR_CONNECTION_TIMED_OUT` ”

    – Cookies and cache cleared, DNS flushed, different browsers, Devices, what else I have missed?!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Start here:

    https://www.ads-software.com/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

    Thread Starter ashadib

    (@ashadib)

    checked this already has been posted like 9 hours ago, tried it before I post, unfortunately non of data base shortcuts loads when I click on any of them
    Email Accounts
    Forwarders
    Autoresponders
    File Manager
    Backup
    Subdomains
    Addon Domains
    MySQL Databases`
    It tries to load then never, and comes with this

    `Action Failed Unable to auto-login. Please contact support.

    which made me send to check with my host service too, I doubt they have a problem at their end, but am checking this any way.

    Check your DNS also:

    https://mxtoolbox.com/SuperTool.aspx?action=dns%3aashologyeg.com&run=toolpage

    And any Certs (SSL).

    Thread Starter ashadib

    (@ashadib)

    When I try to access this link it keeps loading for nothing , till it comes up with same error appears when I try accessing CPanel

    This site can’t be reachedmxtoolbox.com took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT

    Both browsers Chrome and Firefox are not getting anywhere.
    What else I can attempt? please advise

    Works fine here (obviously). Please test all from another device on another network – then checks yours.

    Thread Starter ashadib

    (@ashadib)

    Status Problem Primary Name Server Not Listed At Parent
    ns1.vpshared.com Information More Info
    Status Warning Local NS list does not match Parent NS list
    107.174.231.217 was reported locally, but not by the parent<br/>192.3.213.5 was reported locally, but not by the parent Information More Info
    Status Warning Name Servers are on the Same Subnet
    107.174.231<br/>192.3.213 Information More Info
    Status Ok DNS Record found
    Status Ok No Bad Glue Detected
    Status Ok At Least Two Name Servers Found
    Status Ok All name servers are responding
    Status Ok All of the name servers are Authoritative
    Status Ok Name Servers have Public IP Addresses
    Status Ok Serial numbers match
    2022052801
    Status Ok SOA Serial Number Format appears valid
    Status Ok SOA Refresh Value is within the recommended range
    Status Ok SOA Retry Value is within the recommended range
    Status Ok SOA Expire Value within recommended limits
    Status Ok SOA Minimum TTL Value is within allowed values
    Status Ok No Open Recursive Name Server Detected

Viewing 6 replies - 1 through 6 (of 6 total)
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