Hello,
I’m sorry to hear that you’ve been unsatisfied with the support you’ve received so far. We greatly value your feedback and always strive to provide the best experience for our users. Our main goal is to offer you the best functionalities for translations, and that includes response to pre-sale inquiries, and resolving issues.
?Please notice that our support schedule is from Monday to Thursday. For the tickets opened Thursday afternoon?a realistic expectation of receiving the answer is starting with the following week.
Regarding translations that stay in the database, TranslatePress has this functionality. All translated strings will be stored in your database, ensuring a quicker load time for your translated pages. Remember that you can also manually edit these translations if you wish, providing full control over the localization of your content.
While I understand that you’ve had positive experience with GTranslate, at TranslatePress we’re committed to making our support and user experience even better. We’re always here to answer your questions and provide assistance to ensure you get the most out of our plugin.
?I didn’t?find your ticket, so if you want to give our plugin another try, just let us know, and will try to clarify any question you may have.
?I would appreciate further information on the specific issues you’ve been facing so we can directly address them and work towards a resolution.
Kind Regards,?
