Hi mhsbuys,
We apologize for any inconvenience you may have experienced due to the support team’s delayed response.
Upon reviewing your conversation history, you created multiple support threads but provided the wrong site URL. After checking your issues, we need to have the correct Site URL and requested you to provide it. We have been awaiting the correct URL from you in order to assist further.
Additionally, our response may have been delayed due to the weekend. We are on leave during that time, which could have delayed the replies.
Since you have provided us with the correct site URL, we have checked your issue and provided the appropriate solution in order to fix it. Please check the replies and continue the conversation if there are any issues or confusion.
At last, we really appreciate it if you would reconsider updating the rating. Thanks!
With Regards
