• I demoed a similar plugin offering from the WooCommerce in-house ecosystem first, because I was concerned about support in the distant future. Their product didn’t have many of the features that I needed to get my site functioning as intended.

    After being largely neglected by the customer support staff at WooCommerce, I found that WPC Composite Products was a better fit for free, and I set aside my concerns regarding future-proofing my site. After just a few minutes of using the plugin I decided to upgrade to the premium version (still less than a third the price of the WooCommerce add-on!)

    I found that one behavior of the plugin was not quite what I’d expected for my specific use case, and I reached out to WPC support. Their developer Dustin was kind enough to work with me and custom write a PHP snippet that modified the behavior just for my webstore. I would never have expected such thoughtful, individualized service from a product developer in 2023. I am amazed and delighted. This is one of the best customer support experiences I have ever had, and I would work with this company any opportunity I may have.

    Oh, and the plugin itself is flexible and intuitive, and has taken my site to the next level of efficiency in terms of inventory management and pricing.

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  • Plugin Support miemie

    (@miemie)

    Thank you for your enthusiasiam and great review!

    We’re very glad that you are satisfied with our plugin and we can be able to help you out

    We’re willing to support you when you have any issue in our plugin. We’ll try to keep up the good work

    Regards,

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  • The topic ‘Support exceeded all expectations!’ is closed to new replies.