Support for HEIC image files?

  • Do you have plans to support HEIC image files? When I upload HEIC files using buddypress-media, I’m getting the following error:

    “File not supported. Allowed File Formats: ”

    I added the following to my functions.php file:

    function rt_custom_allowed_types( $types ){
    if ( isset( $types[0] ) && isset( $types[0][‘extensions’] ) ) {
    if ( is_rtmedia_upload_photo_enabled() )
    $types[0][‘extensions’] .= ‘,heic’; //Allow video types of file to be uploded

    function rt_custom_allowed_types_admin_settings( $types ){
    $allowed_image_string = implode(“,”, $types[‘image’][‘extn’]);
    …
    $allowed_image = explode(“,”,$allowed_image_string.’,heic’);
    …
    $types[‘image’][‘extn’] = array_unique( $allowed_image);
    …

    But after I upload the file, it seems like browsers don’t recognize .HEIC files yet. Is there a way to auto convert these to jpg?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pavan Patil

    (@pavanpatil1)

    Hi,

    Thanks for reaching out to us.

    The free version of our plugin does not currently support .heic images.

    This is achievable through our Docs and Other files feature in rtMedia premium. For more information Visit- https://rtmedia.io/rtmedia-premium/

    Let me know if you need any help.

    Regards,

    Pavan

    Thread Starter oneskysandy

    (@oneskysandy)

    Okay, we have Docs and Other Files, and it seems like from our testing BuddyPress HEIC file upload works fine, but bbPress HEIC file upload doesn’t work. Can you check on your end?

    Plugin Author Pavan Patil

    (@pavanpatil1)

    Hi,

    I will check this and get back to you.

    Regards,

    Pavan Patil

    Thread Starter oneskysandy

    (@oneskysandy)

    Any updates on this?

    Plugin Author Pavan Patil

    (@pavanpatil1)

    Hi,

    I attempted to reproduce the issue related to the bbPress .heic upload, and it appears to be working correctly. However, if the browser doesn’t support that media type, it may appear broken. https://nimb.ws/JpGhv4

    Regards,

    Pavan

Viewing 5 replies - 1 through 5 (of 5 total)
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