Support for YITH Pre-Order for WooCommerce

Hi Simon,

If Klarna approves a purchase, payment is taken when the order is placed (not when the pre-order status is removed and the items are in stock).

If the order wasn’t approved by Klarna, a Woo order can stay stuck in Pending payment status (regardless of pre-order), per: https://docs.krokedil.com/klarna-payments-for-woocommerce/troubleshooting/faq/#why-do-i-see-orders-stuck-as-pending-payment-in-woocommerce

Testing is always recommended for changes to a shop. For new plugins, to verify compatibility, Klarna test merchant accounts can be generated at: https://js.playground.klarna.com/mjolnir/das-gui/playground/eu/index.html

Hi, @klarna.

That’s what I assumed Kristi, and it has been our experience to date.

We have logs enabled for the plugin and the Klarna Order Management plugin as well.

I will check those and see if I can discover anything else.

Thanks for the additional link and support.

(I’m marking this ticket as resolved for now.)

Kind regards,

Simon