Support Needed

  • Resolved jimgman

    (@jimgman)


    5 years, 1 month ago

    Hi, I have sent you two sets of support tickets and my brother has sent another regarding not being able to activate the premium version of the plugin and neither of us has had a reply. The first ticket was submitted 2 days ago. Your help is needed, so can you please respond via the email address on the ticket – jimgman

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @jimgman

    I cannot find any open ticket in our system and not even in the spambox.
    What ticket number is set to your ticket?

    You or your brother can send an email directly to auke [AT] wpmarketingrobot.com

    Thread Starter jimgman

    (@jimgman)

    Thanks for your reply, I have emailed you directly.

    Thread Starter jimgman

    (@jimgman)

    Hi Auke, it has now been over an hour since I directly emailed you with no reply or confirmation of receipt; I sent in the first support ticket 3 days ago, so could you give me an idea of when I might expect some help? Thanks.

    Thread Starter jimgman

    (@jimgman)

    Thank you very much for all your help in getting this issue resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Support Needed’ is closed to new replies.