Support on Pro is pathetic

Another one of those?
https://www.nextscripts.com/forums/topic/someone-is-paying-for-bad-reviews/

You $10 “one star” people are literally just following instructions. “Don’t buy the Pro version”, “Support is not answering”.

It’s pathetic.

If you think like that, you should read my support thread!

View post on imgur.com

I had posted it on 16th November 2016 but still no response.
If you are one of support team then kindly respond to my query. I dont care what others say or what rating that gave. Its about my thread that is not answered yet.

That is so odd, they are avoiding us also in relation to a problem others are having also, not being able to post to linkedin company page.

We have a ticket open and a support post on this site. All they have done is ask us to repeat the problem and when we do, they simply avoid us.

We also cannot properly post to LinkedIn anymore. The image makes it but no title and no text excerpt. I tried all three methods, not one works.

Very confused about being avoided. All it takes to win customer loyalty is timely responses, even if it’s bad news, it’s better than causing bad feelings between the customer and the product. Truly strange and childish behavior.

• This reply was modified 7 years, 10 months ago by bloggy2013.