• Resolved wcrozzo

    (@wcrozzo)


    Hi,

    I have installed the update on my website, but the page where users can submit ticket is not showing anymore. I’m using the shortcode [supportcandy] on my page Support, but when i go on my page, the error “Invalid Action” shows off.

    Sincerely,

    Romain.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Try to check if the page you are adding is assigned to a template. In that case, you need to add the shortcode via PHP code inside the template.

    Thanks

    Plugin Author SupportCandy

    (@supportcandy)

    Hello @wcrozzo,

    This is cache issue. Please clear your website and browser cache and try again, it should work.

    If still facing the issue, you need to create ticket on our website.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Support page not showing’ is closed to new replies.