Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SupportCandy

    (@supportcandy)

    @bigtrousers
    Can you please share your site health info here?
    Optionally, you can create a ticket on our website to share this. Please mention this thread in the ticket to relate.

    Thread Starter Philip Greenwood

    (@bigtrousers)

    
    ### wp-core ###
    
    version: 6.0.1
    site_language: en_US
    user_language: en_US
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 743
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/pipefurn/public_html
    wordpress_size: loading...
    uploads_path: /home/pipefurn/public_html/wp-content/uploads
    uploads_size: loading...
    themes_path: /home/pipefurn/public_html/wp-content/themes
    themes_size: loading...
    plugins_path: /home/pipefurn/public_html/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-active-theme ###
    
    name: Storefront Child theme of storefront (storefront-child-theme)
    version: 2.2.7
    author: Automattic
    author_website: (undefined)
    parent_theme: Storefront (storefront)
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, custom-logo, menus, html5, custom-background, custom-header, site-logo, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, amp, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets, infinite-scroll
    theme_path: /home/pipefurn/public_html/wp-content/themes/storefront-child-theme
    
    ### wp-parent-theme ###
    
    name: Storefront (storefront)
    version: 4.1.1
    author: Automattic
    author_website: https://woocommerce.com/
    theme_path: /home/pipefurn/public_html/wp-content/themes/storefront
    
    ### wp-themes-inactive (2) ###
    
    Twenty Twenty-One: version: 1.6, author: the WordPress team
    Twenty Twenty-Two: version: 1.2, author: the WordPress team
    
    ### wp-mu-plugins (1) ###
    
    Health Check Troubleshooting Mode: author: (undefined), version: 1.5.0
    
    ### wp-plugins-active (72) ###
    
    Aelia Currency Switcher for WooCommerce: version: 4.13.13.220801, author: Aelia
    Aelia Foundation Classes for WooCommerce: version: 2.2.9.220704, author: Aelia
    Campaign Monitor for WooCommerce: version: 1.4.8, author: Campaign Monitor
    Caxton: version: 1.30.0, author: PootlePress
    Checkout Field Editor for WooCommerce (Pro): version: 3.3.0, author: ThemeHigh
    Classic Widgets: version: 0.3, author: WordPress Contributors
    Cloudflare: version: 4.11.0, author: Cloudflare, Inc.
    Cookie and Consent Solution for the GDPR & ePrivacy: version: 3.1.2, author: iubenda
    ELEXtensions DHL Express/DHL Paket WooCommerce Shipping with Print Label: version: 6.0.0, author: ELEXtensions
    ELEX WooCommerce Australia Post Return Label Add-On: version: 1.0.5, author: ELEX
    ELEX WooCommerce Australia Post Shipping With Tracking: version: 3.1.0, author: ELEXtensions
    Embed Plus Plugin for YouTube Pro, with YouTube Gallery, Channel, Playlist, Live Stream, Facade: version: 14.0.1.3, author: Embed Plus for YouTube Team
    Facebook for WooCommerce: version: 2.6.19, author: Facebook
    Flexible SSL for CloudFlare: version: 1.3.1, author: One Dollar Plugin
    Gallery Captions for WooCommerce: version: 1.5.3, author: John Beales
    Google Listings and Ads: version: 2.0.2, author: WooCommerce
    Google XML Sitemaps: version: 4.1.5, author: Auctollo
    Health Check & Troubleshooting: version: 1.4.5, author: The www.ads-software.com community
    Hide Featured Image: version: 1.3.1, author: shahpranaf
    Homepage Control: version: 2.0.3, author: WooThemes
    Jetpack: version: 11.1.2, author: Automattic
    Pinterest for WooCommerce: version: 1.2.1, author: WooCommerce
    PixelYourSite: version: 9.1.1, author: PixelYourSite
    PixelYourSite Pinterest: version: 4.1.0, author: PixelYourSite
    Query Monitor: version: 3.9.0, author: John Blackbourn
    reCaptcha by BestWebSoft: version: 1.67, author: BestWebSoft
    Say What?: version: 2.0.2, author: Ademti Software
    Site Kit by Google: version: 1.80.0, author: Google
    Storefront Blog Customiser: version: 1.3.0, author: WooCommerce
    Storefront Blog Excerpt: version: 1.1.4, author: Wooassist
    Storefront Footer Bar: version: 1.0.4, author: WooThemes
    Storefront Hamburger Menu: version: 1.2.2, author: WooCommerce
    Storefront Mega Menus: version: 1.6.2, author: WooCommerce
    Storefront Parallax Hero: version: 1.5.7, author: WooCommerce
    Storefront Powerpack: version: 1.6.2, author: WooCommerce
    Storefront Pro Blocks: version: 3.4.0, author: Pootlepress
    SupportCandy: version: 3.0.2, author: SupportCandy
    SupportCandy - Assign Agent Rules: version: 3.0.0, author: SupportCandy
    SupportCandy - Automatic close tickets: version: 3.0.0, author: SupportCandy
    SupportCandy - Email Piping: version: 3.0.1, author: SupportCandy
    SupportCandy - FAQ: version: 3.0.0, author: SupportCandy
    SupportCandy - WooCommerce: version: 3.0.0, author: SupportCandy
    TikTok: version: 1.0.5, author: TikTok
    Transients Manager: version: 2.0.2, author: WPBeginner
    Ultimate FAQ - WordPress FAQ and Accordion Plugin: author: (undefined), version: 2.1.15
    User Role Editor: version: 4.63, author: Vladimir Garagulya
    WooCommerce: version: 6.7.0, author: Automattic
    WooCommerce Aelia Currency Switcher - Composite Products Integration: version: 1.2.24.220704, author: Aelia <[email protected]>
    WooCommerce Blocks: version: 8.1.0, author: Automattic
    WooCommerce Brands: version: 1.6.34, author: WooCommerce
    WooCommerce Cache Handler: version: 1.0.37.220704, author: Aelia
    WooCommerce Composite Products: version: 8.5.0, author: WooCommerce
    WooCommerce Currency Switcher - Dynamic Pricing Integration: version: 1.0.28.220704, author: Aelia <[email protected]>
    WooCommerce Currency Switcher - Product Add-ons Integration: version: 1.3.13.220704, author: Aelia <[email protected]>
    WooCommerce Dynamic Pricing: version: 3.1.28, author: Element Stark
    WooCommerce Dynamic Pricing Table: version: 1.0.6, author: Stuart Duff
    WooCommerce Google Analytics Pro: version: 1.12.0, author: SkyVerge
    WooCommerce Measurement Price Calculator: version: 3.20.1, author: SkyVerge
    WooCommerce PayPal Payments: version: 1.9.1, author: WooCommerce
    WooCommerce PDF Invoices & Packing Slips: version: 3.0.0, author: WP Overnight
    WooCommerce PDF Invoices & Packing Slips Premium Templates: version: 2.8.0, author: Ewout Fernhout
    WooCommerce PDF Invoices & Packing Slips Professional: version: 2.4.0, author: Ewout Fernhout
    WooCommerce Product Add-ons: version: 5.0.0, author: WooCommerce
    WooCommerce Sequential Order Numbers Pro: version: 1.18.1, author: SkyVerge
    WooCommerce Stripe Gateway: version: 6.5.1, author: WooCommerce
    WooCommerce Tab Manager: version: 1.14.1, author: SkyVerge
    WP Mail SMTP: version: 3.5.1, author: WPForms
    YITH Infinite Scrolling Premium: version: 1.10.0, author: YITH
    YITH WooCommerce Ajax Search Premium: version: 1.21.0, author: YITH
    Yoast SEO: version: 19.4, author: Team Yoast
    Yoast SEO: WooCommerce: version: 15.0, author: Team Yoast
    Yoast SEO Premium: version: 19.0.1, author: Team Yoast
    
    ### wp-plugins-inactive (3) ###
    
    WooCommerce Product Documents: version: 1.13.0, author: SkyVerge
    WooCommerce Store Catalog PDF Download: version: 1.10.27, author: WooCommerce
    Xeroom - Woocommerce to Xero Accounts Synch: version: Xeroom 2.4.1, author: Peter Lloyd
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1650
    imagemagick_version: ImageMagick 6.7.2-7 2021-04-02 Q16 https://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 2 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 786432
    	imagick::RESOURCETYPE_MAP: 14 GB
    	imagick::RESOURCETYPE_MEMORY: 7 GB
    	imagick::RESOURCETYPE_THREAD: not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 2.6.32-954.3.5.lve1.4.80.el6.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.4.30 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 2000
    time_limit: 90
    memory_limit: 2048M
    max_input_time: 120
    upload_max_size: 8M
    php_post_max_size: 8M
    curl_version: 7.84.0 OpenSSL/1.1.1q
    suhosin: false
    imagick_availability: true
    server-headers: 
    	date: Tue, 02 Aug 2022 05:50:27 GMT
    	content-type: text/html; charset=UTF-8
    	cf-ray: 734489339a1fa88c-SYD
    	cache-control: no-cache, must-revalidate, max-age=0
    	expires: Wed, 11 Jan 1984 05:00:00 GMT
    	cf-cache-status: BYPASS
    	cf-apo-via: origin,cookie
    	cf-edge-cache: no-cache
    	expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
    	report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JN6QvJ8QWMvQZdHwWYq9hWUZ4NqIMLXrYTPplhEgiJaf6JLLAbLMV0FYtN4fOwbMvgzvCg%2Bo0ml96rxgPxVTYnpf7WJKWiok3GAMLdwQjGOq7slqzQxFzLxr%2Be%2B7QFqACl9ay09N"}],"group":"cf-nel","max_age":604800}
    	nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
    	vary: Accept-Encoding
    	server: cloudflare
    	content-encoding: br
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.39
    client_version: mysqlnd 7.4.30
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/pipefurn/public_html/wp-content
    WP_PLUGIN_DIR: /home/pipefurn/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 129765884
    ssl_cert: No
    time_diff: 1
    version_option: 11.1.2:1658199500
    old_version: 11.1.1:1657580278
    public: Public
    master_user: #4 phil
    current_user: #4 phil
    tokens_set: Blog User
    blog_token: NdztC(vxtYeKa)BJ52kiZgTwwD&KSK2o
    user_token: CoMJKodT1Ao&eN0BYHAd&OeCENlxxoyx
    version: 11.1.2
    jp_plugin_dir: /home/pipefurn/public_html/wp-content/plugins/jetpack/
    plan: free
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Tue, 21 Sep 2021 05:42:27 +0000","finished":"Tue, 21 Sep 2021 05:42:37 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"4"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[4],"network_options":true}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/pipefurniture.com.au","siteurl":"https:\/\/pipefurniture.com.au","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.80.0
    php_version: 7.4.30
    wp_version: 6.0.1
    reference_url: https://pipefurniture.com.au
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    verification_status: verified-file
    connected_user_count: 1
    active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights
    recoverable_modules: none
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    	https://www.googleapis.com/auth/analytics.readonly: ?
    capabilities: 
    	googlesitekit_authenticate: ?
    	googlesitekit_setup: ?
    	googlesitekit_view_posts_insights: ?
    	googlesitekit_view_dashboard: ?
    	googlesitekit_manage_options: ?
    	googlesitekit_view_splash: ?
    	googlesitekit_view_authenticated_dashboard: ?
    	googlesitekit_view_wp_dashboard_widget: ?
    	googlesitekit_view_admin_bar_menu: ?
    enabled_features: 
    	adsenseSetupV2: ?
    	dashboardSharing: ?
    	ga4ActivationBanner: ?
    	ideaHubModule: ?
    	twgModule: ?
    	userInput: ?
    	zeroDataStates: ?
    search_console_property: https://pipefurniture.com.au/
    analytics_account_id: 2049?????
    analytics_property_id: UA-2049???????
    analytics_profile_id: 2700?????
    analytics_use_snippet: no
    analytics_4_property_id: 2828554??
    analytics_4_web_data_stream_id: 2747??????
    analytics_4_measurement_id: G-E0????????
    analytics_4_use_snippet: yes
    
    ### wp_mail_smtp ###
    
    version: 3.5.1
    license_key_type: lite
    debug: No debug notices found.
    
    
    Thread Starter Philip Greenwood

    (@bigtrousers)

    It seems iubenda Cookie and Consent Solution for the GDPR & ePrivacy is a plugin clash.

Viewing 3 replies - 1 through 3 (of 3 total)
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