Support seems to be for Woo version?

Hello gshiels,

-> We suggest that you record a video of your issue and share it with us. So, we will get a clear idea about it and we can reproduce it on our server.

-> Please share the site URL from which we can download the theme(Elementor) that you are using on your site. If it is paid, please share the theme zip. We will test this issue on our server and let you know.

-> Please share the screenshot of the auction setting page that you have configured on your site. (Ultimate Auction -> Settings -> Auctions tab)

-> Please create a test auction on your site and share its URL with us. 

Once you share the answers to the above queries, we will check and let you know.

——————————————————

We have read your query. It looks like you are confused regarding the Pro version of the auction plugin. 

We have below a free version of the auction plugin.

1) Ultimate WordPress Auction Pro – It is based on WordPress.
2) Ultimate Auction for Woocommerce – We have developed it based on the Woocommerce plugin.

If you are asking for the Pro version of the Ultimate WordPress Auction plugin. It is not available since we have stopped selling the license of the Pro plugin based on WordPress.

We have below the Pro versions.

-> Ultimate Auction: Pro Plugin – Suitable for existing websites.
Its demo is available at https://testdrive.auctionplugin.net
Here are its “YouTube Tutorials” –?https://www.youtube.com/@ultimateauctionplugin

-> Ultimate Auction: Pro Software (a Theme) – Suitable for creating a new auction website for painting, arts, collectibles, stamps, and other things.
Its demo is available at https://demo.getultimateauction.com
Here are its “YouTube Tutorials” –?https://www.youtube.com/@ultimateauctionprotheme4001

-> Ultimate Car Auction Software (a Theme) – This is suitable for creating a new car, bike, or vehicle auction website.
Its demo is available at wp-carauction.inceptionsoftware.org
Browser Authentication
User Name : softwareforcar
Passwords : softwareforcar@123

Your Requirement – as we would like more than 4 photos in each auction.
Response : This functionality is included into the Pro software. Since we have developed it based on the woocommerce plugin, you can add multiple images for the auction product.

Thank You

• This reply was modified 11 months ago by payalrajyaguru.

Hello,

For Ultimate Car Auction software, the demo site is secure with Browser Authentication. We have changed the username and password for it.

-> Ultimate Car Auction Software (a Theme) – This is suitable for creating a new car, bike, or vehicle auction website.
Its demo is available at wp-carauction.inceptionsoftware.org

If you want to visit this site and test the functionality, please contact us here. We will provide you with more information there.

Thank You

• This reply was modified 11 months ago by payalrajyaguru.

Thanks. Weirdly, the problems I reported now seem to work. I cleared my browser cache many times before contacting support, so is there some kind of back end cache? If there is, how do I clear that in future so I can see any changes immediately?

However, if I try to bid without being logged in, it does take me to the WordPress login screen, but there is no option to create an account, and no message to explain to the user that they need to create an account. Please see video.

https://enfys.org/wp-content/uploads/2023/12/no_login_option.mov

Plugin settings attached as 2 screenshots.

Thanks

Hello gshiels,

When the “Only if they are logged in” option is enabled and any user tries to place a bid without login, it will redirect to the default login page of the WordPress site. Here we have not displayed the message for the login/register. But the plugin will automatically redirect to the login page. Every WordPress site has different configurations and different page slugs for the login/registration page. So, we have provided options to set the custom login and register page URL in the auction settings.

First of all, the user has to set up the login and registration form on their site. Set those page URLs into the below path of the Ultimate WordPress Auction plugin.

Go to Admin Dashboard -> Ultimate Auction -> Settings -> Auction -> General Settings -> Set the page for “Login Page URL” and “Register Page URL” -> Save Changes.
Attachment – https://we.tl/t-bLy1wEkxim

After that plugin will redirect to the custom login/registration page which you have set into the auction settings. So, users will get an idea of whether they need to log in/register first to place a bid.

If the login/registration form is not set on your site, you can also use the third-party plugin to add the login and registration functionality to your site.

According to your previous query, we can not understand the issue clearly unless we see the issue in the video or on your site. But it’s good that your issue has been fixed now. If it will come again in the future, let us know. We will check it. 

Thank You

• This reply was modified 11 months ago by Nitesh.

Thanks for your help. I’ve used the User Registration plugin and entered the login and register pages in the Auction Settings. When I am logged out and click the Place Bid button, it redirects to https://enfys.org/login/&wdm-bid-val=60 which gives an error message:

“This page doesn’t seem to exist.”

What am I doing wrong? The auction page is https://enfys.org/auctions/?ult_auc_id=734

Thanks again.

Hello gshiels,

We have checked the auction plugin functionality by adding the custom page URL for login or register. When the user tries to place a bid without login, the plugin will redirect to the custom login page. So, the admin can login to the admin site and place a bid on the auction. This functionality works with the default login page of WordPress only. If the admin has added the custom login page URL into the auction setting, then the plugin will not redirect to the proper login page. It generates the wrong URL.?

For Example, 

Incorrect –?https://enfys.org/login/&wdm-bid-val=60
Correct –?https://enfys.org/login/?wdm-bid-val=60

It is an auction plugin issue. We will fix it and update it in the next release of the auction plugin. We suggest that till then please use the default login page of WordPress. We will fix it soon. 

Also, we recommend?you to use the Ultimate Auction for Woocommerce free plugin based on the Woocommerce plugin. It has more and better features compared to the Ultimate WordPress Auction Plugin.?

Thank You

Hi Nitesh.

Woocommerce will add unnecessary overhead as we don’t need an online store, just auctions. Do you know when you will be able to fix the auction plugin issue above please?

Thanks

Hello gshiels,

We will fix the issue and update it in the next release within a week.

Thank You