Support Team vanished

Sorry if this is the wrong place for my criticism – please advice if it is not the right place.

I wanted to setup a Blog at www.ads-software.com. When going through the registration process it say in step 2 that this blog is taken. But when I enter the Blogname choosen adding “.wordpress.com” I can see the blog. I even have my password for it and can log in.

But, when I log in I don’t see the “Dashboard” on left top part of the screen. Instead is says: “Claim your Blog”. Clicking on this brings meback to the 2nd step of registration and if I say register, it tells me it’s taken. So I am in a vicious cicle.

I wrote to Support and there was an eMail exchange about it (3-4 mails). out of a sudden there is silence and I am hanging in the air with the problem described above. I wrote several times to the Support Team asking for a responce to my reply. But to no avail.

Has anyone an idea how I now have to proceed?

Would apreciate your comments – thanks