Support user unable to access tickets

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  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    It should not happen.
    Can you please open support ticket.
    https://joomshark.com/index.php/jstickets

    We need some private detail about your site.

    Regards,
    Ahmad Bilal

    Thread Starter jims45

    (@jims45)

    Hi thanks for reply

    Problem solved I had a custom support page set as default. I deleted that and used the default JS Ticket page and it works perfectly now. Will be upgrading shortly.
    Excellent plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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