Suspension of sending e-mails… no clue

  • Resolved gjz001

    (@gjz001)


    3 years, 3 months ago

    First of all let me tell you this plugin is excellent. However…. Yesterday i received an email below which says that in the last 24 hours more than 10 procent of my emails were rejected by the recipients. However the amount of bounces and inactive was below that. Almost all of these addresses are existing. I remove the addresses that bounce on a regular basis. As i the suspension of my account might be a mistake, could you please check what happened exactly? And can you help me to reactivate the sending of emails?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi @gjz001,

    Thanks for reaching out!

    We are reviewing your account to understand what happened and we’ll contact you by email with more details within the next 24 hours.

    I appreciate your patience while we look into this. ??

Viewing 1 replies (of 1 total)
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