• Resolved lukecicilia

    (@lukecicilia)


    Hello.

    After the update to 5.14.11, a large SVG images is being inserted into the events on this website. I’ve fixed it with the following css:

    .tribe-common svg:not(:root) {
    display: none;
    }

    Will this be corrected in the next update?

    Thanks,

    Luke

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • I’m seeing the same thing, on Chrome only (not with the Edge browser) — thanks for the CSS code to fix!

    Here’s an alternative css change that worked for me – it just targets the icon with the display issue a little more specifically:

    .tribe-common .tribe-common-c-svgicon {
    display: none;
    }
    Plugin Support Abz

    (@abzlevelup)

    Hi @lukecicilia, thanks for reaching out to us. Sorry to hear about this; as a workaround, for now, please use Custom CSS to hide it. I’d share this with our team. Appreciate you bringing this to our attention.

    I’m curious if it has something to do with caching. Could you try clearing the cache and see if that makes a difference?

    Looking forward to helping you with this one.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hi @abigailm, excellent suggestion thanks for sharing as well. Both worked on my end; I was able to try both snippets. I could replicate the issue, but when I cleared caching, it was back to standard size. Could you try the same if that works on your end?

    Best,
    Abz

    Thank you — you are correct, the display issue appears to have been the result of a caching issue. I removed the “display:none” CSS spec but cleared all caches, and now it does display as expected.

    Plugin Support Abz

    (@abzlevelup)

    Hi @abigailm, that’s awesome! Thanks for letting me know. If you have some time to review, here — that would be amazing.

    Have a great day, Abigail.

    Cheers,
    Abz

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Moderator note:

    @abzlevelup You gave a review link of https://www.ads-software.com/support/plugin/the-events-calendar/reviews/?filter=5

    Please do not add the ?filter=5 to the URL. Do not force a star rating on your users. If they feel you deserve 5 stars, you’ll get them.

    Thread Starter lukecicilia

    (@lukecicilia)

    Hi @abzlevelup

    I removed the CSS and flushed the siteground server side cache (we don’t use a caching plugin on this site). It didn’t fix the issue. I put the CSS back in to remove it for the time being. A fix in the next update would be greatly appreciated.

    Thanks,

    Luke

    Plugin Support Abz

    (@abzlevelup)

    Hi @sterndata, apologies. It was not my intention to include the params for the reviews. Thanks for notifying me. I would be more careful, moving forward.

    Have a great day, Steve.

    Cheers,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hello @lukecicilia, please use the CSS as a workaround for now. I’m curious, what’s the theme that you’re using? We want to replicate the issue and investigate more.

    Looking forward to helping you with this one.

    Best,
    Abz

    Thread Starter lukecicilia

    (@lukecicilia)

    It’s the Divi theme. Much thanks.

    Plugin Support Abz

    (@abzlevelup)

    Hi @lukecicilia, thanks for getting back to me here.

    Could you make sure that DIVI Performance Tab settings are set properly and see if that makes a difference? Please try to enable and disable features to check if assets are loaded properly from the new updates.

    Please let me know how it goes.

    Best,
    Abz

    Thread Starter lukecicilia

    (@lukecicilia)

    Hi @abzlevelup

    The settings in the performance tab are unchanged from what they have been for some time. The SVG issue didn’t start until the 5.14.11 update.

    Here are our current settings:

    https://www.modern-website.design/wp-content/uploads/2022/06/Web-capture_6-6-2022_91631_questextreme.com_.jpeg

    Here’s the SVG image that is appearing when I comment out the CSS I wrote:

    https://www.modern-website.design/wp-content/uploads/2022/06/Web-capture_6-6-2022_92242_questextreme.com_.jpeg

    Just let me know what you need on our end.

    Thanks again,

    Luke

    Plugin Support Abz

    (@abzlevelup)

    Hi @lukecicilia, thanks for providing more details here. I could see that all other buttons in the calendar are not styled properly as well. Could you try changing Default stylesheet used for events templates to Tribe Event Styles, under Events > Settings > Display > Basic Template Settings and see if that makes a difference.

    Moreover, I wasn’t able to replicate it on my end. However, I’d share this with our team, and we would try to replicate the issue.

    Next Steps

    I’m curious if you’re using SiteGround. It would also be good to check if you could clear the cache on their dashboard if you have that option. https://www.siteground.com/kb/clear-site-cache/

    Please let me know how it goes, and I’d also get back to you whenever I hear back from the team.

    Have a great day, Luke.

    Best,
    Abz

    Thread Starter lukecicilia

    (@lukecicilia)

    Hi @abzlevelup

    Clearing the cache doesn’t fix the issue. Also, the SVG is showing when I’m logged in (with caching not applied).

    Changing to the Tribe Event Styles removed the SVG.

    Much thanks,

    Luke

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘SVG inserted into events’ is closed to new replies.